Diligent Project Leader with background in managing complex deliverables across various industries. Known for successfully leading cross-functional teams to deliver projects on time and within scope. Demonstrated ability to manage project lifecycles and implement process improvements utilizing strong leadership and organizational skills to guide teams and ensure customer needs are met. Highly collaborative, adaptable, and committed to team success and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Manager; Service Engineering
Power Systems Manufacturing, LLC
05.2024 - Current
Develop tracking system for weekly project associated charging for all of Service Engineering
Track direct vs. indirect charging toward absorption goals based on business needs
Manage, liaise, and coordinate with the quality team on all Service Engineering quality systems including IPS (integrated plant support), RCAs, and CARs (corrective action reports) for completion and timely closure
Coordinate third party vendor spend vs budget for project cost tracking
Chair the weekly TTRR (tendering technical risk review) status meeting including creating tracking metrics and a distributable dashboard.
Chair the weekly Customer STECO with a focus on internal and external CILs (Customer Information Letters) tracking completion and status
Review and create operating procedures by which the individual groups in Service Engineering are governed
Liaise with project management team on budget tracking as well as creating usable tracking tools for easy budget views
Coordinate group efforts around quarterly operations review with executive management and bi-monthly Service Engineering group meeting
Support Asset Managers Conference Service Engineering panel
Interim Manager; Field Assessment
Power Systems Manufacturing, LLC
05.2023 - 05.2024
Manage activities of the Field Assessment team both internal as well as external.
Coordinate Third party vendor activities at customer sites ensuring adherence to cost, schedule, and quality.
Review NDT, borescope, and engine clearance reports for critical issues on customer hardware.
Run monthly team and individual meetings addressing personnel questions and providing support as needed.
Perform borescope inspections on customer hardware and briefing customers on the findings.
Review ad hoc customer requests and liaise with engineering teams to identify root cause and potential corrective actions.
Review annual group budgets for head count adjustments, capital expenditure requests, and adherence to overall company fiscal needs.
Attend quarterly operations reviews and provide team updates to executive management.
Administrate PSM’s customer portal for all customer sites and project managers.
Program Manager; Tuning and Controls
Power Systems Manufacturing, LLC
11.2022 - 05.2023
Administrate PSM’s customer portal for all customer sites and project managers.
Coordinate and maintain schedules for all on-site activities of both internal and third-party personnel.
Liaise between PSM project management and on-site customer teams for scope clarification, ad hoc changes, and needs for PSM site personnel.
Manage daily activities of the tuning and controls group including team communication, budget tracking, and executive management status updates.
Support monthly and quarterly operations reviews with Executive management teams
Periodic work instruction reviews to ensure processes remain current to actual work practices.
Review job duties to eliminate waste to aid in maintenance of quality, schedule, and cost of projects and customer deliverables.
Project Manager
Power Systems Manufacturing, LLC
08.2019 - 11.2022
Manage, plan, and execute both transactional and Long-Term Service agreement (LTSA) outage scopes for both GE 7FA.03 and SW 501FD2 gas turbines as well as GE and SW generators, Load Commutated Inverter (LCI), Excitation Systems, Automatic Voltage Regulators (AVR), and Hydraulic and Lube oil systems.
Coordination of onsite activities of PSM personnel in accordance with site specific requirements
Compile periodic reports on project status including budget, schedule, and scope.
Satisfy needs of the project in relation to third party vendors via new vendor selection, purchase order (PO) review and payment, and contract/scope review.
Manage project risks and mitigate those risk to both the company and project.
Lead internal IPT meetings to ensure successful execution and planning of site outages.
Senior Quality Analyst Business Improvement/Six Sigma Black Belt
Power Systems Manufacturing, LLC
07.2017 - 08.2019
Manage the Corrective Action Report (CAR) database and weekly metrics ensuring adequate and timely responses to short-term and Long-Term solutions
Develop, coordinate, and implement Lean and Six Sigma Green belt training on the DMAIC and DMADV methodologies.
Created, lead, and developed from concept the first customer portal/repository for long-term service agreement customers. Lead/coach problem solving projects utilizing the 8 Discipline(8D) methodology.
Coach and facilitate Kaizen, Value-stream mapping, 5S, and green/black belt projects in both business process and manufacturing.
Utilize DOE (design of experiments), regression and correlation analysis, and hypothesis testing to implement and correct quality related issues throughout the business.
Support all aspects of PSM including sales, procurement, quality, etc. in analysis of data. Continuing evaluation of business processes to remove non-value-added activities utilizing RCA (root cause analysis) and through waste walks at the Gemba (the actual place).
Education
Bachelor of Science - Chemistry, Mathematics
Jacksonville University
Jacksonville, FL
05.2007
Skills
Microsoft Office→ Expert/Trainer
Visual Basics→ proficient
Risk management
Project planning
Team collaboration
Project tracking
Schedule management
Customer relations
Cross-functional collaboration
Processes and procedures
Presentations
Root-cause analysis
Certification
Lean/Six Sigma Black Belt Certification- Completed November 2012
Certified Professional Business Analyst- Completed August 2019
Timeline
Project Manager; Service Engineering
Power Systems Manufacturing, LLC
05.2024 - Current
Interim Manager; Field Assessment
Power Systems Manufacturing, LLC
05.2023 - 05.2024
Program Manager; Tuning and Controls
Power Systems Manufacturing, LLC
11.2022 - 05.2023
Project Manager
Power Systems Manufacturing, LLC
08.2019 - 11.2022
Senior Quality Analyst Business Improvement/Six Sigma Black Belt
Inspector in Quality Assurance and Quality Control at Power Systems ManufacturingInspector in Quality Assurance and Quality Control at Power Systems Manufacturing