Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ryan Daley

Iowa City

Summary

Motivated University of Iowa student with a solid grounding in entrepreneurial management. Demonstrates a robust academic background and a keen interest in insurance sales, equipped with essential sales skills and a strong work ethic. Eager to leverage classroom learning in practical business settings, contributing effectively within a collaborative team or leadership role. Seeking opportunities to enhance expertise and acquire hands-on experience in insurance, sales, and property management in the future.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Forklift Operator

Menards
01.2023 - Current
  • Proficiently operated forklift machinery to transport and stack materials in a safe and efficient manner within the Menards warehouse environment.
  • Demonstrated meticulous attention to detail while handling inventory, ensuring accurate tracking and organization of products to streamline operations.
  • Implemented best practices for warehouse safety protocols, consistently adhering to OSHA guidelines and company policies to maintain a secure work environment.
  • Collaborated with team members to optimize workflow efficiency, contributing to the timely fulfillment of customer orders and replenishment of stock.
  • Provided exceptional customer service as a sales associate, assisting customers with product inquiries, offering recommendations, and processing transactions with precision.
  • Maintained a clean and organized sales floor, ensuring merchandise displays were visually appealing and well-stocked to enhance the shopping experience.
  • Actively engaged with customers to identify their needs and preferences, effectively upselling products and promoting customer loyalty through personalized service.
  • Utilized strong communication skills to interact with colleagues and supervisors, fostering a collaborative work environment conducive to achieving team goals.
  • Adapted quickly to changing priorities and multitasked effectively to meet the demands of both forklift operation and sales responsibilities.
  • Received positive feedback from supervisors for consistently meeting performance targets and demonstrating a strong work ethic in a fast-paced retail environment.

Truck Unloader

UPS
05.2022 - 08.2023
  • Exceptional Time Management: Successfully balanced a rigorous work schedule at UPS, working 3-10 am shifts six days a week, while concurrently attending summer classes. Demonstrated the ability to manage time effectively and meet commitments in both academic and professional settings.
  • Dependable Performance: Consistently upheld a high level of performance and reliability during early morning shifts at UPS, ensuring timely sorting, loading, and delivery of packages. Maintained a strong attendance record and fulfilled responsibilities with precision and accuracy.
  • Adaptability: Adapted seamlessly to the demands of a fast-paced work environment at UPS, remaining focused and productive during early morning hours. Flexibility in scheduling allowed for smooth transitions between work and academic responsibilities, showcasing resilience and adaptability.
  • Efficient Workflow Management: Demonstrated proficiency in managing workflow and maximizing efficiency during overnight shifts at UPS. Prioritized tasks effectively, utilized resources efficiently, and collaborated with team members to achieve daily targets and deadlines.
  • Problem-Solving Skills: Developed strong problem-solving skills through encounters with logistical challenges and unexpected situations at UPS. Responded calmly and effectively to resolve issues, ensuring smooth operations and minimizing disruptions to service.
  • Effective Communication: Communicated effectively with supervisors, colleagues, and customers at UPS, fostering a collaborative and supportive work environment. Demonstrated active listening skills and provided clear, concise information to facilitate teamwork and enhance customer satisfaction.
  • Safety Consciousness: Prioritized safety protocols and procedures at all times during shifts at UPS, contributing to a culture of safety and adherence to regulations. Maintained awareness of potential hazards and took proactive measures to mitigate risks, ensuring a secure work environment for oneself and colleagues.
  • Commitment to Excellence: Exhibited a strong work ethic and commitment to excellence in all aspects of responsibilities at UPS. Strived for continuous improvement, sought feedback for self-improvement, and consistently delivered results that exceeded expectations.
  • Team Collaboration: Collaborated effectively with team members at UPS to achieve common goals and objectives. Contributed positively to team morale, supported colleagues during peak periods, and demonstrated a willingness to assist others to optimize workflow and productivity.
  • Customer Focus: Demonstrated a customer-centric approach in all interactions at UPS, prioritizing customer satisfaction and service quality. Responded promptly to customer inquiries, addressed concerns with empathy and professionalism, and upheld the company's reputation for exceptional service delivery.

Stocker

Costco
08.2022 - 01.2023
  • Exceptional Time Management: Successfully balanced a demanding schedule, attending five college classes per semester while consistently fulfilling a 3-1 pm shift, five days a week at Costco.
  • Adaptability in Work Hours: Demonstrated flexibility and adaptability by efficiently transitioning from academic responsibilities to work duties, maintaining high performance standards in both domains.
  • Customer Service Excellence: Provided exceptional customer service during afternoon shifts at Costco, assisting customers with inquiries, processing transactions, and ensuring a positive shopping experience.
  • Team Collaboration: Collaborated effectively with colleagues to optimize workflow and enhance productivity during busy afternoon shifts, contributing to a cohesive and efficient team environment.
  • Problem-Solving Skills: Developed strong problem-solving skills by efficiently resolving customer concerns and addressing operational challenges during afternoon shifts at Costco, ensuring smooth store operations.
  • Communication Skills: Communicated effectively with customers and colleagues, demonstrating clarity, professionalism, and empathy in all interactions, contributing to a positive work environment.
  • Attention to Detail: Maintained a keen attention to detail while performing tasks such as stocking shelves, organizing merchandise, and ensuring store cleanliness during afternoon shifts at Costco, contributing to a visually appealing and well-organized shopping environment.
  • Multitasking Abilities: Successfully managed multiple tasks simultaneously, balancing responsibilities such as attending classes, completing assignments, and fulfilling work duties at Costco, showcasing strong multitasking abilities.
  • Reliability and Consistency: Exhibited reliability and consistency by consistently attending afternoon shifts at Costco, demonstrating a strong work ethic and dedication to meeting job responsibilities amidst academic commitments.
  • Time Management: Implemented effective time management strategies to prioritize tasks, meet deadlines, and maintain a healthy work-life balance while juggling academic coursework and work obligations at Costco.
  • Leadership Potential: Showcased leadership potential by taking initiative, demonstrating accountability, and contributing positively to team dynamics during afternoon shifts at Costco, indicating readiness for future leadership roles.

Sales Representative

Fox Sports (Iowa Vs. Penn State)
10.2021 - 11.2021
  • Developed Comprehensive Sales Skills: Acquired hands-on experience in the intricacies of sales, honing skills in prospecting, cold calling, and relationship building under the tutelage of Fox Sports professionals.
  • Gained Insight into Sports Marketing Dynamics: Immersed myself in the dynamic world of sports marketing, understanding consumer behavior patterns and tailoring sales strategies to capitalize on market trends effectively.
  • Enhanced Communication and Negotiation Abilities: Cultivated strong communication and negotiation skills through regular interactions with clients, demonstrating the ability to articulate value propositions and secure deals that align with client needs and organizational objectives.
  • Executed Targeted Sales Campaigns: Implemented targeted sales campaigns to drive ticket sales for Iowa sporting events, leveraging market research insights and promotional tactics to maximize ticket revenue and enhance fan engagement.
  • Collaborated Effectively with Cross-Functional Teams: Collaborated seamlessly with cross-functional teams, including marketing, operations, and finance, to ensure alignment of sales efforts with broader organizational goals and objectives.
  • Provided Exceptional Customer Service: Prioritized delivering exceptional customer service throughout the sales process, fostering positive relationships with clients and addressing inquiries or concerns promptly to maintain high levels of satisfaction and retention.
  • Adapted to Evolving Industry Trends: Stayed abreast of evolving industry trends and best practices in ticket sales and sports marketing, continuously seeking opportunities for professional development and applying newfound knowledge to optimize sales strategies.
  • Contributed to Revenue Growth and Business Success: Played an integral role in driving revenue growth and contributing to the overall success of Fox Sports' ticket sales initiatives in the Iowa market, exceeding sales targets and demonstrating a commitment to excellence in performance.
  • Received Mentorship and Guidance: Benefited from mentorship and guidance from seasoned industry professionals at Fox Sports, leveraging their expertise to enhance my skills and knowledge in ticket sales and sports marketing.
  • Demonstrated Commitment and Dedication: Demonstrated a strong work ethic, dedication, and passion for the sports industry throughout the apprenticeship, consistently striving for excellence and making valuable contributions to the team's success.

Education

Bachelor of Science - Business Management

University of Iowa
Iowa City, IA
05.2025

Associate of Science - Liberal Arts And Sciences

Kirkwood Community College
Cedar Rapids, IA
05.2023

Skills

Analytical Thinking

Sales

Business Networking

Tech Savviness

Financial Acumen

Adaptability

Accomplishments

Throughout my college journey, I have consistently maintained a 3.2 GPA, earning recognition on the Dean's List for my academic achievements. Concurrently, I have gained valuable professional experience in ticket sales and employee management, honing my skills in sales, customer service, and leadership. With a proven track record of academic and professional success, I am equipped with the skills and dedication necessary to excel in future endeavors.

Certification

  • Menard's - Forklift Operator

Timeline

Forklift Operator

Menards
01.2023 - Current

Stocker

Costco
08.2022 - 01.2023

Truck Unloader

UPS
05.2022 - 08.2023

Sales Representative

Fox Sports (Iowa Vs. Penn State)
10.2021 - 11.2021

Bachelor of Science - Business Management

University of Iowa

Associate of Science - Liberal Arts And Sciences

Kirkwood Community College

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Ryan Daley