Summary
Overview
Work History
Education
Skills
Timeline
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RYAN DAMREN

South Portland,ME

Summary

Highly-motivated business professional with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working independently and quickly mastering new skills.

Overview

13
13
years of professional experience

Work History

Benefits Specialist

Unum
Portland, Maine
01.2025 - Current
  • Maintained comprehensive records of benefits for auditing and reporting.
  • Guided claims processing to facilitate timely payments.
  • Provided expert knowledge on benefits policies to enhance understanding.
  • Resolved client issues regarding benefits with effective communication strategies.
  • Ensured compliance with federal, state, and local regulations impacting benefits programs, including ERISA.
  • Communicated through email and phone to address client concerns related to benefits.

Benefits Coordinator

Unum
10.2023 - 01.2025
  • Served as primary point of contact for client benefits inquiries, resolving issues promptly and accurately.
  • Provided timely customer service skills to clients,
  • Developed communication skills with clients by answering questions related to benefit payments.
  • Exceeded documentation standards.

Sales Development Representative

AUTHENTIC8
07.2022 - 08.2023
  • Reached out to key decision makers using phone, email, and social touches (LinkedIn) to bring on new business
  • Leveraged CRM to maintain activity, contact and account information of customers and prospects
  • Set appointments to present solutions to prospective Fortune 500 & C-Suite level executives
  • Maintained communication with internal sales operations to facilitate development of sales opportunities
  • Utilized strong verbal and written communication to articulate product solutions to customers
  • Collaborated and supported sales team to build sales pipeline and go to market strategy
  • Met and exceeded daily/ weekly/ monthly KPI's while achieving meeting quota.

Director

GREG CARTER EUROPEAN HOCKEY SCHOOL
06.2012 - 08.2021
  • Managed daily operations and schedule to ensure schedule was followed and daily goals were met
  • Organized, developed, and coordinated daily drills, lessons, and activities
  • Supervised staff, delegated daily responsibilities, and provided feedback when necessary
  • Collaborated with fellow staff to problem solve and execute quality programming
  • Communicated with parents and caregivers on a daily basis.

Education

B.S - CRIMINAL JUSTICE

Plymouth State University
Plymouth, NH
05.2022

Skills

  • Verbal and written communication
  • Relationship building
  • Documentation and reporting
  • Data analysis
  • Team collaboration
  • Problem solving
  • Conflict Resolution
  • Time management
  • Attention to detail
  • Multitasking
  • Organizational skills
  • Customer service
  • Claims processing
  • Training and development
  • Microsoft Office
  • Salesforce

Timeline

Benefits Specialist

Unum
01.2025 - Current

Benefits Coordinator

Unum
10.2023 - 01.2025

Sales Development Representative

AUTHENTIC8
07.2022 - 08.2023

Director

GREG CARTER EUROPEAN HOCKEY SCHOOL
06.2012 - 08.2021

B.S - CRIMINAL JUSTICE

Plymouth State University