Ryan Darnley
Stone Ridge
Summary
Dynamic tattoo artist and owner/operator at Top Rank Tattoo, adept in client relations and business management. Successfully enhanced customer retention through exceptional service and innovative marketing strategies. Skilled in financial management and team leadership, fostering a creative environment that attracted a diverse clientele and increased repeat business.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
20
20
years of professional experience
Work History
Owner/operator Tattoo Artist
Top Rank Tattoo
11.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
- Maintained organized work area by cleaning and removing hazards.
- Created custom tattoo designs for customers.
- Utilized photographs and sketches from customers to develop ideas.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Performed clean, high-quality work at all times.
- Maintained a clean and hygienic workspace, adhering to industry standards and ensuring client safety.
- Accepted and processed customer payments.
- Kept areas neat and clean and equipment sanitized.
- Streamlined appointment scheduling for improved efficiency, ensuring timely completion of tattoo projects.
- Provided consultations for potential clients, guiding them through the design process and addressing any concerns or questions.
- Applied permanent tattoos using indelible, non-toxic ink.
- Maintained schedule and kept appointment times.
- Ensured compliance with state regulations regarding licensing, permitting, sanitation guidelines throughout all aspects of the business operation.
- Enhanced client satisfaction by providing exceptional custom tattoo designs tailored to individual preferences.
- Developed strong rapport with clients, leading to repeat business and positive word-of-mouth referrals.
- Assisted in managing the studio''s social media presence, showcasing completed tattoos and promoting upcoming events.
- Managed inventory of supplies needed for daily operations while maintaining cost-effective spending habits.
- Collaborated closely with clients during design revisions to ensure their vision was accurately captured before beginning the tattoo process.
- Collaborated with fellow artists on large-scale pieces, resulting in a seamless blend of styles and techniques.
- Implemented innovative marketing strategies, such as offering limited-time promotions or participating in community events to attract new clients.
- Enhanced shop reputation with high-quality artwork and exceptional customer service, drawing in significant number of repeat and referral clients.
- Consulted closely with clients to understand their design preferences and lifestyle, ensuring tattoos were both meaningful and aesthetically pleasing.
- Maintained sterile work environment, adhering to all health and safety standards to prevent infection and ensure client safety.
- Participated in international tattoo conventions to keep abreast of latest trends and techniques, continually improving skills.
- Developed and implemented client consultation process that improved design outcomes and client satisfaction.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Preserved patient safety by following safety protocols.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Enhanced company's market position by identifying and pursuing new business opportunities.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Participated in quality assurance meetings, offering insights that led to improvements in product consistency.
- Increased studio''s clientele base through consistent high-quality work and outstanding customer service.
- Grew client base by marketing services.
- Continuously improved artistic skills through ongoing education and participation in industry workshops or conferences.
- Adapted personal artistic style based on feedback from clients or peers to continue growing as an artist within the industry.
- Conducted aftercare sessions with clients to ensure proper healing and maintained integrity of tattoo designs.
- Mastered various tattooing styles, from traditional to modern, to cater to broad range of client requests.
- Educated clients on significance of tattoo placement and size, ensuring their choices were well-informed.
- Collaborated with local artists for cross-promotion, expanding shop's visibility and attracting diverse clientele.
- Revitalized shop's social media presence, showcasing work and attracting clients from various demographics.
- Streamlined tattooing process, reducing completion time without compromising on quality of artwork.
- Participated in team meetings and staff training sessions.
- Monitored and reported any changes in clients' physical and mental health.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Streamlined inventory management for tattoo supplies, ensuring shop was always prepared for diverse client requests.
- Pioneered use of eco-friendly and vegan tattoo inks, attracting niche market and increasing client base.
- Fostered positive and creative work environment, encouraging collaboration and knowledge sharing among artists.
Assistant Laborer
SCP Metal Fabrication
01.2017 - 11.2019
- Attended regular safety training sessions, staying up-to-date on the latest best practices for maintaining a safe work environment.
- Provided essential support during demolition projects, taking necessary precautions to minimize risk and ensure efficient removal of materials.
- Assisted in loading and unloading materials from trucks for efficient transportation to job sites.
- Supported skilled laborers with various tasks to ensure smooth project progression and on-time completion.
- Improved construction project efficiency by assisting in the preparation and clean-up of job sites.
- Enhanced team productivity through timely completion of assigned tasks, such as mixing cement or carrying materials.
- Aided in the installation of various structures, such as drywall or framing components, ensuring high-quality results for clients.
- Reduced material waste through careful handling of supplies and monitoring inventory levels at the job site.
- Assisted in accurate measurements and cutting of materials, contributing to precise installations and minimized waste.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Mixed and poured concrete for variety of projects.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Operated forklifts and boom lifts to complete various tasks.
Cook
Keegan ALES
05.2012 - 06.2015
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Mentored junior cooks in refining culinary skills through hands-on guidance.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Collaborated with management team to develop new menu items.
- Introduced waste reduction program, contributing to environmental sustainability efforts.
- Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
- Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
- Implemented rotating menu concept, keeping dining experience fresh and engaging for regular customers.
- Enhanced kitchen efficiency by streamlining prep work processes.
- Conducted regular quality checks on ingredients, ensuring only best were used in meal preparation.
- Collaborated with kitchen team to design new menu items, driving customer interest and repeat business.
- Streamlined food preparation process, increasing kitchen productivity.
- Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
- Trained new kitchen staff, ensuring they met restaurant's high standards.
- Enhanced flavor and presentation of traditional dishes with creative twists, receiving positive feedback from patrons.
- Developed and maintained clean and organized kitchen workspace, setting standard for team.
- Developed system for inventory management, reducing waste and cutting costs.
- Negotiated with suppliers for better pricing on high-quality ingredients, improving profit margins.
- Managed time effectively to ensure timely meal preparation, even during peak hours.
- Fostered culture of teamwork and communication within kitchen, leading to improved efficiency.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
- Prepared and served various food items in fast-paced [Type] environment.
- Monitored food quality and presentation to maintain high standards.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Measured and mixed ingredients according to precise recipes for best results.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Adjusted recipes based on ingredient availability or customer request.
- Trained and supervised cooking staff to expertly meet daily needs.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Planned menus for different events, seasons and customer requests.
- Suggested actionable improvements to streamline training procedures.
Lumber Yard Worker
Williams Lumber
04.2009 - 08.2012
- Operated heavy machinery, such as forklifts and loaders, to transport lumber safely and efficiently.
- Assisted customers with loading lumber and other various building materials.
- Lifted, moved and handled various building materials throughout yard using forklifts and pallet jacks.
- Maintained appearance of yard and racks by disposing of trash and debris and keeping stock organized.
Cook
The Anchor
09.2010 - 05.2012
- Prepared diverse cuisines to meet customer dietary needs and preferences, elevating dining experience.
- Improved meal presentation with innovative plating techniques, enhancing overall customer satisfaction.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Collaborated with management team to develop new menu items.
- Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
- Implemented rotating menu concept, keeping dining experience fresh and engaging for regular customers.
- Enhanced kitchen efficiency by streamlining prep work processes.
- Enhanced flavor and presentation of traditional dishes with creative twists, receiving positive feedback from patrons.
- Developed and maintained clean and organized kitchen workspace, setting standard for team.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prepared and served various food items in fast-paced [Type] environment.
- Adjusted recipes based on ingredient availability or customer request.
Spa Attendant
Hudson Valley Resort
07.2006 - 01.2010
- Supported front desk operations including booking appointments, greeting guests upon arrival, processing payments accurately while maintaining confidentiality of client information.
- Assisted estheticians and massage therapists in setting up rooms and stations with supplies.
- Trained new employees in best practices for customer service, cleanliness, and product knowledge within the spa environment.
- Improved customer satisfaction by providing exceptional service and maintaining a clean, organized spa environment.
- Replenished locker room linens, robes and sandals to maintain adequate supplies for guests.
- Managed laundry duties efficiently keeping sufficient stock of fresh linens available at all times.
- Managed front desk by answering phones, scheduling appointments, and greeting guests.
- Washed, dried and folded towels to keep laundry area and dressing rooms clean and properly stocked.
Sales Associate
Old Navy
05.2005 - 06.2006
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
No Degree - Screen Writing
Ulster County Community College
Stone Ridge, NYHigh School Diploma -
Rondout Valley High School
Stone Ridge, NY06-2007
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
- Business planning
- Project estimating
- Staff management
- Marketing
- Staff hiring
- Business development
- Financial management
- Negotiation
- Business launch
- Business administration
- Administrative oversight
- Financial planning
- Sales management
- Cost reduction
- Talent development
- Human resource management
- Partnership development
- Human resources
- Sales strategy development
- Crisis management
- Design coordination
- Hiring and staffing
- Client engagement optimization
- Social media control
- Sales oversight
- Growth strategy implementation
- Attention to detail
- Customer service
- Decision-making
- Teamwork and collaboration
- Team leadership
- Customer service management
- Scheduling
- Effective leader
- Inventory management
- Business leadership
- Schedule management
- Purchasing and planning
- Customer retention
- Delegating work
- Performance improvement
- Employee motivation
- Operations oversight
Accomplishments
Graduate of the WISE Program in high school.
Co-founder and organizer of the Empire State Record Fair 2016 and 2017.
Show booker and promoter sponsored through Top Rank Tattoo.
Self employed artist through paintings and other mediums.
Organizer and co-founder of the High and Low collective art show (2016)
Organizer and co-founder and creator of Nature and Now art opening and artist residency (2025-present).
Timeline
Owner/operator Tattoo Artist
Top Rank Tattoo
11.2020 - Current
Assistant Laborer
SCP Metal Fabrication
01.2017 - 11.2019
Cook
Keegan ALES
05.2012 - 06.2015
Cook
The Anchor
09.2010 - 05.2012
Lumber Yard Worker
Williams Lumber
04.2009 - 08.2012
Spa Attendant
Hudson Valley Resort
07.2006 - 01.2010
Sales Associate
Old Navy
05.2005 - 06.2006
No Degree - Screen Writing
Ulster County Community College
High School Diploma -
Rondout Valley High School
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