Ryan Dean
Bowling Green,OH
Summary
Proven leader with a track record of enhancing team performance and agility. Excelled in strategic planning and staff development, significantly improving operational efficiency. Skilled in negotiation and operations management, adept at fostering customer and supplier relationships. Achieved notable success in workforce management and efficiency.
Overview
5
5
years of professional experience
Work History
Manager
Uptown Downtown
02.2023 - Current
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Chef
Becketts Burger Bar
09.2021 - 06.2024
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Handled and stored food to eliminate illness and prevent cross-contamination.
Loan Officer
Millstream Credit Union
01.2020 - 10.2020
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Maintained strict confidentiality of bank records and client information.
- Examined customer loan applications for loan approvals and denials.
Dispatch Manager
FedEx Afk Logistics
10.2020 - 03.2022
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Reported to management operational activities and maintained current records.
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Tracked and reviewed charts, graphs, schedules and other statistics to to maximize on-time performance, minimize customer wait times and service disruptions.
- Evaluated current operational processes to help develop, implement and improve practices.
- Tracked and monitored vehicle performance and maintenance.
Education
Bowling Green High School
Bowling Green, OHSkills
- Strategic Planning
- Staff Development
- Expense Tracking
- Marketing
- Operations Management
- Performance Management
- Workforce Management
- Staff Training and Development
- Negotiation
Timeline
Manager
Uptown Downtown
02.2023 - Current
Chef
Becketts Burger Bar
09.2021 - 06.2024
Dispatch Manager
FedEx Afk Logistics
10.2020 - 03.2022
Loan Officer
Millstream Credit Union
01.2020 - 10.2020
Bowling Green High School
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