Ryan Dean
Prattville,AL
Overview
26
26
years of professional experience
Work History
Area Manager
ESCO Retail Services
02.2025 - 08.2025
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Account Manager - Hotel Valet
Ace Parking
05.2021 - 12.2024
- Managed all aspects of valet operations at multiple hotels
- Trained and evaluated employees to ensure standard operating procedures were fulfilled and maintained
- Scheduled employees according to hotel forecast/budget guidelines
- Reconciled revenue reports to ensure accuracy of monetary transactions
- Investigated and resolved claims/provided service recovery if applicable
- Coached employees on service specifics to maximize efficiency and generate positive reviews
- Reviewed and verified employee timecards for accurate payroll
- Monitored arrivals/departures and made staff cuts accordingly to maintain efficient coverage while minimizing payroll
- Reviewed P&L reports periodically and made necessary adjustments
- Interviewed and onboarded new employees covering all company guidelines
Area Manager – Hotel Valet
GoPark
01.2018 - 05.2021
- Managed all aspects of valet operations at multiple hotels
- Trained and evaluated employees to ensure standard operating procedures were fulfilled and maintained
- Scheduled employees according to hotel forecast/budget guidelines
- Reconciled revenue reports to ensure accuracy of monetary transactions
- Investigated and resolved claims/provided service recovery if applicable
- Coached employees on service specifics to maximize efficiency and generate positive feedback
- Attended pre/post conference meetings
- Reviewed and verified employees timecards for accurate payroll
- Monitored arrivals/departures and made staff cuts accordingly to maintain efficient coverage while minimizing payroll
- Reviewed P&L reports periodically and made necessary adjustments
- Interviewed and onboarded new employees covering all company guidelines
Concierge/Bell Captain
Hyatt Regency New Orleans
10.2011 - 09.2017
- Verified bell log was accurate according to bell transactions
- Coordinated porterage pricing and logistics of room drops with meeting planners
- Offered restaurant and local activity recommendations
- Arranged arrival and departure transportation for guests
- Organized guests’ itinerary for optimum management of their time
Personal Trainer
Self-employed
01.2009 - 08.2011
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with a positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
Mobile Detailer
Dean's Detailing L.L.C.
02.2004 - 11.2008
- Ensured long-lasting results for clients by applying proven preservation methods during each detailing process.
- Delivered comprehensive pre-and post-service consultations with clients to ensure transparency in expectations and results.
Signalman/VBSS
United States Navy, USN
09.1999 - 09.2003
- Performed overseas ship-boarding operations part of V.B.S.S "Visit Board Search and Seizure"
- Deployed for Operation Enduring Freedom
- Deployed for Operation Iraqi Freedom
- Proficient in translating/communicating Morse code
Education
Business Administration
Delgado Community College
New Orleans, LAHigh School Diploma -
St. Charles Catholic
Laplace, LASkills
- Attention to detail
- Results driven
- Adaptability
- Clear/open communication
- Team morale builder
Timeline
Area Manager
ESCO Retail Services
02.2025 - 08.2025
Account Manager - Hotel Valet
Ace Parking
05.2021 - 12.2024
Area Manager – Hotel Valet
GoPark
01.2018 - 05.2021
Concierge/Bell Captain
Hyatt Regency New Orleans
10.2011 - 09.2017
Personal Trainer
Self-employed
01.2009 - 08.2011
Mobile Detailer
Dean's Detailing L.L.C.
02.2004 - 11.2008
Signalman/VBSS
United States Navy, USN
09.1999 - 09.2003
Business Administration
Delgado Community College
High School Diploma -
St. Charles Catholic