Overview
Work History
Education
Skills
Timeline
Generic

Ryan Dean

Prattville,AL

Overview

26
26
years of professional experience

Work History

Area Manager

ESCO Retail Services
02.2025 - 08.2025
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.

Account Manager - Hotel Valet

Ace Parking
05.2021 - 12.2024
  • Managed all aspects of valet operations at multiple hotels
  • Trained and evaluated employees to ensure standard operating procedures were fulfilled and maintained
  • Scheduled employees according to hotel forecast/budget guidelines
  • Reconciled revenue reports to ensure accuracy of monetary transactions
  • Investigated and resolved claims/provided service recovery if applicable
  • Coached employees on service specifics to maximize efficiency and generate positive reviews
  • Reviewed and verified employee timecards for accurate payroll
  • Monitored arrivals/departures and made staff cuts accordingly to maintain efficient coverage while minimizing payroll
  • Reviewed P&L reports periodically and made necessary adjustments
  • Interviewed and onboarded new employees covering all company guidelines

Area Manager – Hotel Valet

GoPark
01.2018 - 05.2021
  • Managed all aspects of valet operations at multiple hotels
  • Trained and evaluated employees to ensure standard operating procedures were fulfilled and maintained
  • Scheduled employees according to hotel forecast/budget guidelines
  • Reconciled revenue reports to ensure accuracy of monetary transactions
  • Investigated and resolved claims/provided service recovery if applicable
  • Coached employees on service specifics to maximize efficiency and generate positive feedback
  • Attended pre/post conference meetings
  • Reviewed and verified employees timecards for accurate payroll
  • Monitored arrivals/departures and made staff cuts accordingly to maintain efficient coverage while minimizing payroll
  • Reviewed P&L reports periodically and made necessary adjustments
  • Interviewed and onboarded new employees covering all company guidelines

Concierge/Bell Captain

Hyatt Regency New Orleans
10.2011 - 09.2017
  • Verified bell log was accurate according to bell transactions
  • Coordinated porterage pricing and logistics of room drops with meeting planners
  • Offered restaurant and local activity recommendations
  • Arranged arrival and departure transportation for guests
  • Organized guests’ itinerary for optimum management of their time

Personal Trainer

Self-employed
01.2009 - 08.2011
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with a positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.

Mobile Detailer

Dean's Detailing L.L.C.
02.2004 - 11.2008
  • Ensured long-lasting results for clients by applying proven preservation methods during each detailing process.
  • Delivered comprehensive pre-and post-service consultations with clients to ensure transparency in expectations and results.

Signalman/VBSS

United States Navy, USN
09.1999 - 09.2003
  • Performed overseas ship-boarding operations part of V.B.S.S "Visit Board Search and Seizure"
  • Deployed for Operation Enduring Freedom
  • Deployed for Operation Iraqi Freedom
  • Proficient in translating/communicating Morse code

Education

Business Administration

Delgado Community College
New Orleans, LA

High School Diploma -

St. Charles Catholic
Laplace, LA

Skills

  • Attention to detail
  • Results driven
  • Adaptability
  • Clear/open communication
  • Team morale builder

Timeline

Area Manager

ESCO Retail Services
02.2025 - 08.2025

Account Manager - Hotel Valet

Ace Parking
05.2021 - 12.2024

Area Manager – Hotel Valet

GoPark
01.2018 - 05.2021

Concierge/Bell Captain

Hyatt Regency New Orleans
10.2011 - 09.2017

Personal Trainer

Self-employed
01.2009 - 08.2011

Mobile Detailer

Dean's Detailing L.L.C.
02.2004 - 11.2008

Signalman/VBSS

United States Navy, USN
09.1999 - 09.2003

Business Administration

Delgado Community College

High School Diploma -

St. Charles Catholic

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