Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan De Joode

Des Moines

Summary

Dynamic sales professional with a proven track record at Beverage Distributors of Iowa, consistently exceeding sales targets through effective territory management and relationship building. Skilled in customer service and problem-solving, I enhance client satisfaction and drive revenue growth by implementing innovative strategies and optimizing operations.

Experienced with building and maintaining client relationships, leveraging strong communication skills to drive sales performance. Utilizes strategic planning to identify and capitalize on new business opportunities. Track record of adapting to market changes and consistently achieving sales targets.

Overview

19
19
years of professional experience

Work History

Outside Sales Associate/Warehouse Worker/Driver Specialist

Beverage Distributors of Iowa
07.2020 - Current
  • Exceeded sales targets consistently by implementing effective territory management plans and optimizing sales routes.
  • Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
  • Worked closely with personnel, customers, and contractors to resolve problems.
  • Obtained signatures from customers upon delivery of goods.
  • Recommended measures to improve production methods, equipment performance and team operation and productivity.
  • Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
  • Motivated workers to exceptional performance through implementation of new strategies.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Managed time effectively during busy periods to prioritize deliveries based on urgency or importance, leading to satisfied customers.
  • Assisted in warehouse operations for streamlined loading and unloading of goods, promoting overall efficiency.
  • Navigated challenging weather conditions safely while maintaining delivery deadlines, demonstrating adaptability under pressure.
  • Enhanced customer satisfaction by providing timely and efficient deliveries.
  • Reduced delivery times through effective route planning and navigation skills.
  • Trained new drivers in proper procedures for safe operation of vehicles as well as company-specific processes for optimal job performance.
  • Provided superior customer service by handling inquiries courteously and resolving issues efficiently.
  • Ensured compliance with local traffic laws at all times, maintaining an exemplary driving record.
  • Developed strong client relationships, addressing any concerns promptly and professionally to foster loyalty and trust.
  • Organized documentation for each delivery accurately, reducing errors and potential disputes with clients later on.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Helped train new employees in safe practices and warehouse procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Assembled pallets and crates for secure transportation of materials.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Optimized storage space, rearranging items to better utilize available square footage.
  • Reduced waste, implementing recycling procedures for packaging materials.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Informed customers of promotions to increase sales productivity and volume.
  • Negotiated prices, terms of sales and service agreements.
  • Set and achieved company defined sales goals.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Built relationships with customers and community to promote long term business growth.
  • Exceeded monthly sales targets and quotas consistently.
  • Developed and implemented successful sales strategies to increase revenue in assigned territories.
  • Established new accounts through cold calling and personal visits to potential customers.

Cafe Manager

Science Center of Iowa
01.2016 - 01.2019
  • Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
  • Delivered excellent customer service experiences by addressing concerns promptly and professionally.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
  • Expanded menu offerings to cater to diverse dietary preferences, enhancing overall customer satisfaction rates.
  • Developed and implemented strategies to promote cafe products and increase sales.
  • Streamlined cafe operations for increased efficiency and reduced waste, with thorough inventory management.

Residential Property Manager

Dennis De Joode
01.2006 - 01.2016
  • Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
  • Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
  • Maintained detailed records of tenant interactions, lease agreements, and maintenance requests for accurate recordkeeping.
  • Improved tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Oversaw management of 30 properties while providing general service to tenants.
  • Streamlined rent collection processes, ensuring timely payments and reducing delinquency rates.
  • Enhanced property value by overseeing renovation projects and recommending improvements to common areas.

Education

Des Moines Area Community College
Ankeny, IA

High School Diploma -

Pleasantville High School
Pleasantville, IA
05-1991

High School Diploma -

Ames High School
Ames, IA
05-1989

Skills

  • Sales presentations
  • Objection handling
  • Closing techniques
  • Cold calling
  • Customer service
  • Problem-solving
  • Multitasking
  • Motivated team player
  • Customer Service-oriented
  • Relationship building
  • Approachable
  • Customer relationship management
  • Client relationship development

Timeline

Outside Sales Associate/Warehouse Worker/Driver Specialist

Beverage Distributors of Iowa
07.2020 - Current

Cafe Manager

Science Center of Iowa
01.2016 - 01.2019

Residential Property Manager

Dennis De Joode
01.2006 - 01.2016

Des Moines Area Community College

High School Diploma -

Pleasantville High School

High School Diploma -

Ames High School

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