Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
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Ryan De Vries

Morgan,UT

Summary

Experienced Client Success Manager and sale professional with a strong background in SaaS and B2B industries. Proven track record of success with enterprise clients, adept at leveraging business metrics to drive the customer journey. Known for consistently surpassing expectations and delivering outstanding results in fast-growing environments. Passionate about shaping the future of work and positively impacting the working lives of individuals in large organizations. Generated $1.5 Million in sales within the first 9 months, conducting market research, streamlining sales processes, and managing vendor relationships to optimize project outcomes. Possess strong negotiation skills, efficient time management, and a commitment to continuous improvement.

Overview

5
5
years of professional experience

Work History

Sales Estimator/ Project Manager

WHC
12.2022 - 01.2024
  • Closed $1.5 Million in business in first 9 months of selling
  • Conducted thorough market research to ensure competitive pricing and maximize profitability.
  • Streamlined sales estimation process for improved efficiency and quicker response times.
  • Set and achieved company defined sales goals.
  • Optimized time management with careful planning of daily tasks and strategic allocation of resources to maximize results.
  • Negotiated prices, terms of sales and service agreements.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
  • Prepared and submitted project invoices for review and approval.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.

Customer Success Manager

Get Savi
12.2020 - 10.2022
  • Managed book of business with mid-level enterprise groups ranging from $100 - $200 million in annual revenue.
  • Represented the voice of the customer to provide input into every core product, marketing and sales process.
  • Analyzed customer feedback to identify areas for improvement, leading to enhanced product offerings.
  • Collaborated with sales team to ensure seamless handoffs, resulting in smoother customer transitions.
  • Championed innovative solutions that empowered customers to optimize their use of the product or service effectively.
  • Monitored customer progress and addressed customer inquiries with timely and accurate updates.
  • Assisted in troubleshooting/ sought technical discrepancies in client account to resolve issues in a proactive manner.
  • Negotiate contracts and manage renewals.

Sales Manager

Eco Shield
01.2021 - 09.2021
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Implemented systems and procedures to increase sales.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Learned to provide value to customer based on observed pain points and desires.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

European Media Program

Church Of Jesus Christ Of Latter Day Saints
05.2019 - 12.2021
  • Traveled to Europe promoting an organization to grow it’s member base in the Germany region.
  • Managed zones and districts designed to increase retention rates and member acquisition (Berlin, Hamburg, Dresden, Hanover, Bremen).
  • In the midst of the Covid-19 pandemic developed an educational media program that was then implemented to zones and districts in all other European countries; continuing our growth and reaching our goals.

Education

Bachelors Degree - Data Analytics

Western Governors University
Utah
10.2025

Skills

  • Client Success
  • Adobe Suite
  • Business Management
  • Microsoft Suite
  • Change Management
  • Contract Negotiation
  • High Level of accuracy and attention to detail
  • Excellent communication and interpersonal skills
  • Upselling and Cross Selling
  • English (Fluent)
  • German (Limited Working Proficiency)

Additional Information

801-821-9749, ryandevries2296@gmail.com

Languages

German
Limited Working

Timeline

Sales Estimator/ Project Manager

WHC
12.2022 - 01.2024

Sales Manager

Eco Shield
01.2021 - 09.2021

Customer Success Manager

Get Savi
12.2020 - 10.2022

European Media Program

Church Of Jesus Christ Of Latter Day Saints
05.2019 - 12.2021

Bachelors Degree - Data Analytics

Western Governors University

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Ryan De Vries