Ryan DeWitt
Oakland,MD
Summary
Highly trained and well-qualified Test Engineer possessing exceptional testing qualifications related to both software and hardware installations. Knowledgeable about troubleshooting, implementation and ongoing operation of complex systems in collaboration with solid teams. Strong leader well-versed in team management, site leadership and process integration. History of building and maintaining forward-thinking and productive environments focused on teamwork and common objectives. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
HV Test Engineer II
Phenix Technologies
Accident, MD
03.2021 - Current
- Use sales specifications to create a testing and calibration plan to properly test all HV Test Engineer 1 products with the addition of RTS, RG, R2 MTS and non-standard dielectrics.
- Work with appropriate design engineer to redesign any faulty control, power, or metering circuits for the previously listed units to function properly and meet performance specifications.
- Create test fixtures to increase efficiency and allow for early detection of issues.
- Use all metering standards including kilovoltmeters, multi-meters, potential transformers, current transformers, and all other equipment used for testing and calibrating units.
- Analyze failures found within the equipment during the testing process and implement solutions.
- Complete all necessary documentation during the testing process, including standard logs, calibration certificates, test reports and shipping documents.
- Lead testing and development on unique or new product lines
- Train and support any test and service technicians with engineering issues that might arise.
- Provide support to production in the application of nonstandard components to prevent potential future issues with quality or functionality.
- Complete factory acceptance test with customer, by demonstrating that the unit meets specification, and ensuring that the customer is sufficiently trained.
- Support sales department with any presale product testing required by the customers.
- Gathered feedback from internal and external customers throughout planning and test phases.
- Maintained detailed recordkeeping and updated project documentation to compile reports.
- Managed resource allocation and networked to manage planning and operations in testing cycle.
Field Service Engineer
Phenix Technologies
Accident, MD
01.2016 - 03.2021
- • Independent on-site analysis and repair of high voltage, high current test equipmen
- Troubleshoot system faults on relay, PLC, and microprocessor-controlled equipment
- Analyze failures associated with in-use equipment
- Provides analysis and reports to Engineering
- Coordinates with Engineering, Sales, and Management on special service projects
- Evaluates best designs and solutions for special projects
- Prepare and implement both practical and classroom training
- Analyze customer’s use of equipment while testing customer’s test objects
- Provide customer test procedures for their specific test equipment
- Repaired and calibrated systems and equipment post-installation.
- Provided on-site services, installed new systems and escalated customer complaints.
- Identified engineering problems and recorded solutions for reference purposes.
- Coordinated work between team, other departments, subcontractors and customers.
- Managed maintenance data records and tracked maintenance and operating information for onsite reference.
- Diagnosed system failures and determined most cost-efficient solutions.
Education
Bachelor of Science - Electrical Engineering
West Virginia University
Morgantown, WV08-2016
Skills
- Root Cause Analysis
- Manufacturing engineering
- Test Management Tools
- Test Documentation
- Attention to Detail
- Team Collaboration
- Performance Improvements
- Design Verification
- Reading technical drawings
- System verification
- Customer Service
- Test Planning
- Customer Relationships
- Problem-Solving
- Quality Control
Timeline
HV Test Engineer II
Phenix Technologies
03.2021 - Current
Field Service Engineer
Phenix Technologies
01.2016 - 03.2021
Bachelor of Science - Electrical Engineering
West Virginia University
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