Summary
Overview
Work History
Education
Skills
Languages
Additional Experience
Personal Information
Timeline
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Ryan Diaz

Stephenville,Texas

Summary

Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.

Overview

1
1
year of professional experience

Work History

Kennel Technician

Bliss Pet Resort & Spa
Prosper, TX
09.2024 - 01.2025
  • Educated customers on proper pet care techniques.
  • Maintained records of animal feedings, treatments and other updates.
  • Performed minor grooming services such as brushing fur coats and trimming nails.
  • Monitored animals for signs of illness or distress and reported to supervisor immediately.
  • Provided humane treatment of all animals at all times.
  • Responded to emergency situations in a timely manner while following safety protocols.
  • Inspected kennels regularly for any possible health hazards or maintenance concerns.
  • Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
  • Exercised dogs regularly according to individual needs.

Cashier

Burlington
McKinney, TX
06.2024 - 08.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Resolved customer complaints professionally in accordance with company policy.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Performed other duties as assigned by management.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Answered customer inquiries regarding store policies and procedures.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Issued receipts, refunds, credits or change due to customers.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Stocked shelves with merchandise when needed.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.

Runner

Dogtopia
McKinney, US
08.2023 - 03.2024
  • I do dishes, prepare food, clean suites and evaluation room, run dogs from playrooms to pet parents and help with spas including bath, nails, teeth, ears, and brushing
  • I spend some time in the playrooms with dogs as well as assisting in potty walks and playtime outside!
  • I also would assist customers in checking in and out their pet, and any other issues or special cases that may arise

Education

High School Diploma -

Rock Hill High School
Texas
05-2024

Skills

  • Caring
  • Hands on animal experience
  • Responsible
  • Hard Working
  • Reliable
  • Determined
  • Presentation Skills
  • Customer service
  • Leadership
  • Communication Skills
  • Time management
  • Effective communication
  • Cash handling
  • Ordering and stocking
  • Issue resolution
  • Customer service excellence
  • Product restocking
  • Written and verbal communication
  • Conflict resolution
  • Exchanges processing
  • Gift card handling
  • Customer assistance
  • Sales transactions
  • POS systems

Languages

American Sign Language, Intermediate

Additional Experience

Rock Hill FFA, 3 years, Raised, groomed, trained, and shown livestock, Member of the officer team focusing on leadership and career skills, Owned, cared for, and researched a variety of pets including fish, dogs, cats, small animals, and reptiles, Small animal education courses

Personal Information

Authorized To Work: US

Timeline

Kennel Technician

Bliss Pet Resort & Spa
09.2024 - 01.2025

Cashier

Burlington
06.2024 - 08.2024

Runner

Dogtopia
08.2023 - 03.2024

High School Diploma -

Rock Hill High School

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Ryan Diaz