Ryan M. Diaz
Santa Rosa,CA
Summary
Professional Background Engaging and patient professional committed to promoting safe learning environment for all. Detail-oriented and compassionate with extensive knowledge in various subjects.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Private Pickleball Instructor
Self-employeed
Santa Rosa, CA
06.2023 - Current
- Evaluated performance of students and made provisions to meet learning needs.
- Adapted instructional materials to meet the needs of diverse learners.
- Collaborated with other educators to develop innovative approaches to instruction.
- Created a positive learning environment by establishing open communication with students, parents and colleagues.
- Directed children's clinics (ages 6-10) in conjunction with adult clinics, engaging 4-8 participants
- Perform at professional level in both local and national tournaments.
Shipping and Receiving Clerk
Sonoma Design and Apparel
Santa Rosa, CA
01.2022 - 06.2023
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
- Prepared documentation to track and report on damaged or missing items.
- Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
- Organized materials into appropriate storage areas based on product type or size.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
- Processed outbound shipments, including packing and labeling products for delivery.
- Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
- Processed returns and exchanges according to company policies.
- Computed shipping, storage or demurrage charges using computer or price list.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
Forklift Operator
Clover Sonoma
Petaluma
02.2019 - 08.2021
- Started working at Clover Sonoma at the Cader Ln. packaging plant in Petaluma.
- I was responsible for bringing pallets of product over to the packers so they could load up pallets with direct orders for customers to be loaded on the delivery trucks.
- All orders were communicated via tablets and electronically filled and inventory reconciled.
- After 3 months, I was promoted to the role of packager which was a very fast paced, non-stop motion in filling orders on pallets and then staging those for the delivery trucks.
- As I became more skilled in this position, I was also responsible for training new hires that were arriving.
- Very good attention to detail skills to ensure that the orders were correct going to the customers.
- Followed all safety requirements and looked out for fellow employees on safety matters to myself safe and others around me.
- Completed forklift training and have valid forklift certificate.
- Communicated well with other team members to coordinate product supply needs as to not be wasting time waiting for pallets of needed product to complete customer orders.
- Learned all products very quickly and focused on time efficiency to ensure that all orders were completed in the time allotted.
- Always willing and excited to learn new things on the job.
- Not afraid to ask for help when needed or give help to a co-worker when needed.
Deli Receiver
Oliver's Market
06.2015 - 02.2019
- Hired initially as a Dishwasher.
- Performed Dishwasher duties for 7 months.
- While being a Dishwasher, I was also starting to learn and contribute to food prep.
- The next position I moved up to was Deli Maintenance.
- I held this position for 1 year.
- In this position, I was responsible for gathering all pre-made food orders for other locations and packaged on a pallet for pickup in a timely manner.
- After showing great potential in this area, I was promoted to Deli Receiving.
- I started my training under an experienced Deli Receiver at the Stony Point Rd location.
- I remained in this position for 2 years.
- After excelling in all aspects of this position, I was promoted to be the sole Deli Receiver in the new Windsor location.
- Learned all skills required in dishwasher position.
- Performed food prep duties including slicing vegetables for soups and in some instances making soups in large batches.
- Acquired Food Handlers certificate.
- Responsible for managing the entire inventory for the deli including ordering which is over $80K.
- Excellent verbal, written and communication skills with customers, suppliers, supervisor, and co-workers.
- Will enjoy helping the community through volunteering at the Redwood Empire Food Bank at the end of the month.
Assistant Manager
Pawsarotti's
02.2013 - 05.2015
- Hired in as a customer service clerk specializing in pet care.
- Moved up to assistant manager after 6 months.
- I was responsible for helping to open the store and closing out the cash register drawer.
- I had a very good repore with the customers and always tried to fill their pets needs.
- Sold pet supplies and interacted with customers.
- Ordered pet supplies and performed inventory on a weekly basis.
- Received large orders of pet foods and supplies every week and retrieved from delivery truck and placed in proper location in the store.
Education
High School -
Rincon Valley Christian High School
Santa Rosa, CA01.2012
Skills
- Sports coaching
- Inventory management
- Safety compliance
- Customer service
- Equipment operation
- Time management
- Effective communication
- Problem solving
- Interpersonal communication
- Analytical thinking
- Recordkeeping
- Cognitive Learning
- Active listening
- Effective listening
- Multitasking Abilities
References
PERSONAL AND PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST
Phone
cell, (707) 478-6750
Affiliations
- Active Golfer (6HDC)
- Compete at the highest level in Pickleball
- Active 3-5 days in the Gym
Certification
- Am a certified Pro-level Pickleball Instructor
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Private Pickleball Instructor
Self-employeed
06.2023 - Current
Shipping and Receiving Clerk
Sonoma Design and Apparel
01.2022 - 06.2023
Forklift Operator
Clover Sonoma
02.2019 - 08.2021
Deli Receiver
Oliver's Market
06.2015 - 02.2019
Assistant Manager
Pawsarotti's
02.2013 - 05.2015
High School -
Rincon Valley Christian High School
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