RYAN DICKSON
North Miami,FL
Summary
Dynamic and results-driven hospitality professional with extensive experience in customer service, leadership, and thriving in fast-paced environments. Recognized for exceptional adaptability and communication skills, consistently maintaining a positive attitude in high-pressure situations. A strong passion for MMA, fitness, nutrition, and technology fuels a commitment to excellence and continuous improvement. Proven ability to enhance team performance and elevate guest experiences through a proactive approach and unwavering dedication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clerk (On-Call / As Needed)
Sunset Eyes Optical
01.2015 - Current
Sales Manager
Concep 360 Fitness
11.2024 - 11.2025
- Developed training programs to enhance product knowledge and improve customer engagement skills.
- Analyzed market trends to identify new opportunities and adjust sales strategies accordingly.
Server / Bartender
Harry’s Pizzeria
06.2024 - 07.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Trained new staff on menu offerings and service protocols for seamless integration.
Expeditor
Cracked by Chef Adrienne
12.2023 - 05.2024
- Ensured timely delivery of dishes by prioritizing order sequences during peak hours.
- Coordinated food orders between kitchen staff and servers to enhance service efficiency.
Server / Bartender
Grove Bay Hospitality Group
02.2022 - 12.2023
- Resolved customer complaints promptly, enhancing guest satisfaction and retention.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server / Bartender
Hole in the Wall
09.2021 - 01.2022
- Collaborated with kitchen staff to expedite food preparation and delivery times.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server / Waiter
Chili’s
04.2021 - 09.2021
- Provided exceptional customer service in high-volume dining environment.
Law Clerk Intern
Downs Law Group
10.2020 - 01.2021
Education
High School Diploma -
Southwest Miami Senior High School
01.2019
Skills
- Bilingual (English & Spanish)
- Research and analysis
- Effective negotiation and upselling
- Hospitality & Customer Service
- Restaurant operations management
- Sales (Products, Services, Memberships and Luxury items)
Certification
Working on Nutritionist, Group Fitness and Personal trainer Certifications Currently.
INTERESTS
MMA, Fitness, Nutrition, Technology, Travel, Culinary Arts
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Manager
Concep 360 Fitness
11.2024 - 11.2025
Server / Bartender
Harry’s Pizzeria
06.2024 - 07.2025
Expeditor
Cracked by Chef Adrienne
12.2023 - 05.2024
Server / Bartender
Grove Bay Hospitality Group
02.2022 - 12.2023
Server / Bartender
Hole in the Wall
09.2021 - 01.2022
Server / Waiter
Chili’s
04.2021 - 09.2021
Law Clerk Intern
Downs Law Group
10.2020 - 01.2021
Clerk (On-Call / As Needed)
Sunset Eyes Optical
01.2015 - Current
High School Diploma -
Southwest Miami Senior High School