Ryan Douglas
Waldorf
Summary
Dynamic District Manager with a proven track record at Tropical Smoothie, excelling in strategic planning and team leadership. Enhanced operational efficiency, driving revenue growth through innovative training programs and strong vendor relationships. Skilled in inventory management and fostering a collaborative work environment, resulting in improved employee morale and retention.
Overview
18
18
years of professional experience
1
1
Certification
Work History
District Manager
Tropical Smoothie
06.2022 - Current
- Developed operational strategies that enhanced team performance and efficiency.
- Monitored inventory levels, ensuring accurate stock management and timely replenishment.
- Facilitated regular team meetings to address operational challenges and promote collaboration.
- Implemented comprehensive training programs for store managers, improving employee performance.
- Achieved consistent revenue growth by identifying new business opportunities within the district.
- Established strong vendor relationships, negotiating favorable pricing to optimize supply chain efficiency.
- Conducted audits of operational practices to ensure compliance with company policies and regulations.
- Fostered a positive work environment that increased employee morale and retention rates.
District Manager in Training
Wendys Fast Food
03.2019 - 06.2022
- Oversaw new store openings, coordinating logistics, staffing, and merchandising to drive sales momentum.
- Managed multiple store locations, ensuring consistent adherence to company policies and procedures.
- Conducted inventory assessments to optimize stock levels, reducing waste and improving efficiency.
- Monitored customer service quality, implementing targeted improvements to enhance guest satisfaction scores.
- Participated in staff performance evaluations, delivering constructive feedback for professional growth.
- Supported training programs for new team members, fostering collaboration and enhancing service quality.
- Implemented cost control measures to maximize profitability while maintaining product quality standards.
- Boosted customer satisfaction ratings through targeted training programs on service and product knowledge.
Human Resources Manager
Toys"R"Us
01.2008 - 02.2012
- Developed operational strategies that enhanced team performance and efficiency.
- Monitored inventory levels, ensuring accurate stock management and timely replenishment.
- Facilitated regular team meetings to address operational challenges and promote collaboration.
- Implemented comprehensive training programs for store managers, improving employee performance.
- Achieved consistent revenue growth by identifying new business opportunities within the district.
- Established strong vendor relationships, negotiating favorable pricing to optimize supply chain efficiency.
- Conducted audits of operational practices to ensure compliance with company policies and regulations.
- Fostered a positive work environment that increased employee morale and retention rates.
Car Sales Manager
Bob Howard Auto Group
08.2015 - 03.2019
- Led sales team to achieve monthly targets through strategic training and performance management.
- Developed marketing initiatives that increased brand visibility and attracted potential customers.
- Oversaw inventory management, ensuring optimal stock levels aligned with market demand.
- Implemented process improvements that streamlined customer engagement and boosted satisfaction ratings.
- Analyzed sales data to identify trends, informing future product launches and promotions.
- Fostered relationships with key clients, increasing repeat business and community referrals.
- Trained new staff on product knowledge and sales techniques, enhancing team competency.
- Collaborated with finance department to create competitive pricing strategies, maximizing profit margins.
General Manager
Roy Rogers Restaurant
03.2012 - 07.2015
- Oversaw daily operations to ensure exceptional customer service and quality compliance.
- Developed operational strategies that enhanced efficiency and reduced costs.
- Managed staff recruitment, training, and performance evaluations to foster a positive work environment.
- Cultivated strong relationships with clients, vendors, and partners for long-term success.
- Implemented inventory management systems to optimize stock levels and minimize waste.
- Led team meetings to align goals and promote a culture of teamwork and accountability.
- Monitored financial performance, controlled expenses, and ensured budget compliance for organizational growth.
- Drove successful launch of new product lines through cross-departmental coordination.
Car Sales Consultant
Ford
04.2010 - 02.2012
- Developed extensive product knowledge to guide customers in vehicle selection.
- Delivered exceptional customer service by promptly addressing inquiries and resolving concerns.
- Organized showroom presentation and maintained inventory for optimal sales environment.
- Collaborated with sales team to implement promotional strategies that increased customer engagement.
- Conducted effective vehicle demonstrations, emphasizing features and benefits to potential buyers.
- Managed client follow-ups to ensure satisfaction and encourage repeat business.
- Utilized CRM software to track interactions, manage leads, and ensure timely follow-ups.
- Negotiated purchase prices while explaining sales terms, warranties, and optional products.
Education
Huntingtown High School
Huntingtown, MD2009
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Training and coaching
- Attention to detail
- Goal setting and performance metrics
- Operations management
- Sales management
- Customer relations
- Staff development
- Team development
- Financial management
- Multi-unit management
- Action plans
- Decision-making
- Team building practices
- Interpersonal communication
- Operations improvements
- Employee scheduling
- Team leadership
- Staff management
- Conflict management
- Sales reporting
- Leadership development
- Policies and procedures
- Budget management
- Market research
- Workforce development
- Data analytics
- Business planning
- Staff recruiting
- Business development
- Business administration
- Staff supervision
- Revenue generation
- Operations oversight
- Human resource management
- Report preparation
- Operational oversight
- Projections development
- Staffing oversight
- Policy enforcement
- Compliance monitoring
- Territory management
- Sales orientation
- Sales forecasts
- Client relationship building
- Marketing campaigns
- Performance oversight
- Project planning
- Productivity improvements
- Negotiation
- Group presentations
- Budget preparation
- Financial oversight
- Budget administration
- Technology proficiency
- Commercial awareness
- Contract management
- Contractor relationship management
- Profitability optimization
- Vendor management
- Project management
- Information analysis
- Proposal development
- Contract administration
- Consulting
- Advertising management
- Requests for proposal
- Guidelines development
- Team building
- District growth management
- Tactical business planning
- Operational improvement
- District expansion
- Budgeting skills
- Time management
- Performance evaluations
- Staff training and development
- Team recruiting and onboarding
- Sales targeting
- Relationship building
- Sales processes
- New hire onboarding
- Sales statistics analysis
- Customer complaint resolution
- Budgeting and expenditures
- Operating procedures and policies
- Business development and planning
- Analytical problem solver
- Rapport and relationship building
- Sales tracking
- Profitability assessments
- Inventory management
Accomplishments
- 2015 General Manager of the year award
Certification
- Serve safe certified
- Serve safe manager certified
- Certified food safety manager
- Tips certified
Languages
German
Native or Bilingual
Timeline
District Manager
Tropical Smoothie
06.2022 - Current
District Manager in Training
Wendys Fast Food
03.2019 - 06.2022
Car Sales Manager
Bob Howard Auto Group
08.2015 - 03.2019
General Manager
Roy Rogers Restaurant
03.2012 - 07.2015
Car Sales Consultant
Ford
04.2010 - 02.2012
Human Resources Manager
Toys"R"Us
01.2008 - 02.2012
Huntingtown High School
Similar Profiles
Mary OrtegaMary Ortega
General Manager at M & D Smoothie DBA: Tropical Smoothie CafeGeneral Manager at M & D Smoothie DBA: Tropical Smoothie Cafe
Daionne ColemanDaionne Coleman
Crew Member at Tropical Smoothie CafeCrew Member at Tropical Smoothie Cafe
Aliya BielAliya Biel
Food Service Worker at Tropical SmoothieFood Service Worker at Tropical Smoothie
Phillip ThompsonPhillip Thompson
Restaurant Team Member at Tropical SmoothieRestaurant Team Member at Tropical Smoothie
Alex Saimon De Melo SilvaAlex Saimon De Melo Silva
Front Desk Agent at Unwind Wellness CenterFront Desk Agent at Unwind Wellness Center