Ryan Dulworth
Terrell,TX
Overview
21
21
years of professional experience
Summary
Dynamic Operations Manager with a proven track record at Piper Weatherford Co., excelling in team leadership and inventory management. Enhanced performance outcomes through effective staff training and conflict resolution, while fostering strong vendor relationships. Committed to driving customer satisfaction and operational efficiency, consistently delivering results in fast-paced environments.
Work History
Operations Manager
Piper Weatherford Co.
03.2010 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Delivery Driver
BMC West
05.2004 - 04.2009
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Business Management
Seminole State College
Seminole, OKBusiness Management
Collin County Community College
Plano, TXSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Decision-making
- Employee relations and conflict resolution
- Staff training
- Staff management
- Inventory management
- Management
- Operations oversight
- Project management
- Staff development
- Inventory control
- Project leadership
Timeline
Operations Manager
Piper Weatherford Co.
03.2010 - Current
Delivery Driver
BMC West
05.2004 - 04.2009
Business Management
Seminole State College
Business Management
Collin County Community College
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