Ryan Duncan
Houston,Tx
Summary
A healthcare professional with a background in managing pharmacy operations and regulatory compliance. Known for driving process improvements and ensuring optimal patient care. Reliable team collaborator who adapt to changing demands and consistently strives for results.
Overview
9
9
years of professional experience
Work History
Pharmacist in Charge
CVS
06.2021 - Current
- Managed a team of pharmacy technicians, providing guidance and training to ensure adherence to best practices and regulatory compliance.
- Developed strong relationships with healthcare providers, fostering trust and collaboration in medication therapy management for patients.
- Improved customer satisfaction by providing timely and accurate prescription processing, counseling on medication usage, and addressing any concerns or questions.
- Implemented cost-saving measures within the pharmacy department without compromising quality of service or patient care standards.
Floater RPH/Temp PIC
CVS
08.2019 - 06.2021
- Continuously updated professional knowledge to stay abreast of new medications, industry trends, and best practices in pharmaceutical care.
- Optimized workflow processes within the pharmacy team to reduce wait times and improve overall patient satisfaction.
- Educated patients on proper medication usage, storage, side effects, and potential interactions for better self management.
Pharmacist Intern
CVS
01.2016 - 06.2019
- Contributed to a positive work environment through effective teamwork and collaboration with pharmacy staff members.
- Utilized strong communication skills to educate patients on proper medication usage, potential side effects, and drug interactions.
- Served as a reliable resource for patients seeking information on over-the-counter medications, supplements, and general health inquiries.
- Shadowed senior pharmacy staff to learn proper procedures.
Education
College of Pharmacy -
Xavier University of Louisiana
01.2019
Pre-Pharmacy Program -
Xavier University of Louisiana
01.2015
Skills
- Prescription verification
- Pharmacy benefit management
- Staff training and development
- Medication reconciliation
- Patient counseling
- Medication therapy management
- Teamwork and collaboration
- Problem-solving abilities
- Excellent communication
Organizations
- Kappa Psi Pharmaceutical Fraternity Inc.
- Alpha Phi Alpha Fraternity Inc.
Affiliations
- Kappa Psi Pharmaceutical Fraternity Inc.
Timeline
Pharmacist in Charge
CVS
06.2021 - Current
Floater RPH/Temp PIC
CVS
08.2019 - 06.2021
Pharmacist Intern
CVS
01.2016 - 06.2019
Pre-Pharmacy Program -
Xavier University of Louisiana
College of Pharmacy -
Xavier University of Louisiana
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