Results-driven leader with a strong background in strategic management and organizational growth. Experienced in developing and implementing effective business strategies, optimizing processes, and driving team performance. Recognized for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Possesses strong communication and problem-solving abilities, coupled with a focus on fostering a productive and positive team culture.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Director of Used Cars & Store Support
Pull A Part Auto Dismantles
01.2018 - 01.2024
Oversaw Operations across the country
Responsible for Sales Revenue in assess of14 million
Day to day activities included developing and managing multiple locations, Full P&L responsibility, training, business development, auditing and forecasting
Lead Operations on our New Store Development Team which involved acquiring or building and opening new locations
Our Team managed to expand locations from25 stores to36 locations across the country during my ten year
Developed and implemented new sales strategies
This included not only training sales staff but operational staff as well to look for additional revenue streams
Over saw the annual office-by-office budgeting process, approved operating expenses, projected annual production quota's and approved payroll and compensation packages
Advised the corporate office on the suitability and pricing of all current and new locations
Provided weekly, monthly, quarterly and annual productivity reports to ownership
Managing Director
Welborn Overhead Doors
01.2014 - 01.2017
Company Overview: A Starlight Management Company
Responsible for quickly redirecting business strategy and implanting policies and procedures to obtain profit
Took control of an organization that was negative cash flow and turn it around to17% EBETA
Developed relationships with national accounts and improved customers' experience by reducing sales cycles
Developed new market strategies to quickly capitalize on market trends while coaching sales staff to think with an entrepreneur spirit
Opened new revenue streams to increase profit margins
Implemented companywide compensation packages which improved performance
(Hourly & Salary Team Members) and revamped entire Call Center
Arbitrated human resource issues including unemployment approvals, annual reviews, EEOC and ADA actions and harassment issues
Improved the customer experience (VOC Scores) by sourcing new vendors
Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
Launched innovative products/services that captured new market share while maintaining competitive pricing structures.
Regional Director
Pick N Pull Auto Dismantles
01.2012 - 01.2014
Company Overview: A Schnitzel Steel Company
Oversaw Operations throughout the Mid-West
Responsible for monthly Sales revenue in assess of1 million dollars and Production revenue of3 million dollars
Day to day activities included developing and managing multiple locations, Full P&L responsibility, training, business development, auditing and forecasting
Lead Operations on our New Store Development Team which involved building and opening new locations
Developed and implemented new sales strategies
This included not only training sales staff but operational staff as well to look for additional revenue streams
Over saw the annual office-by-office budgeting process, approved operating expenses, projected annual production quota's and approved payroll and compensation packages
Advised the corporate office on the suitability and pricing of all current and new locations
District Manager
TMX Finance, Inc
01.2010 - 01.2012
Accountable for developing and managing multiple offices within Region, including the implantation of new locations
Personally directed a staff of90 including General Managers and Store Managers
Oversee the day to day operations which included full P&L responsibility, training, business development, auditing and forecasting
Successfully and quickly developed new or underperforming Districts in Georgia, Nevada and Texas
Developed and implemented new sales strategies
This included not only training sales staff but operational staff as well to look for additional revenue streams
Responsible for auditing and compliance with Federal, State and Company policy and procedures
Over saw the annual office-by-office budgeting process, approved operating expenses, projected annual production quota's and approved payroll and compensation packages
Arbitrated human resource issues including unemployment approvals, annual reviews, EEOC and ADA actions and harassment issues
Supervised various locations, enforcing high-quality standards of operation.
Director of Labor
Superclean Service Company, Inc.
01.2006 - 01.2010
Accountable for building and managing a nationwide janitorial labor force, including the installation of multiple regional offices
Personally directed a staff of12 that over saw the day to day operations of over 800 crews nationwide
Held full P&L responsibility for $29-million a year in revenue
Quickly reduced overhead by implementing new policies and procedures
This was obtained by installing logistical software, updating work scopes, taking a proactive approach to quality assurance programs and implementing continuing educations programs for employees and clients
Developed and implemented new sales strategies nationwide
This included not only training sales staff but operational staff as well to look for additional revenue streams
Responsible for reviewing and approving competitive RFP's to capture new business opportunities
Worked with customers to build long term relationships while developing facility programs to best fit their needs and to protect their assets
Over saw the annual office-by-office budgeting process, approved operating expenses, projected annual production quota's and approved payroll and compensation packages
Arbitrated human resource issues including unemployment approvals, annual reviews, EEOC and ADA actions and harassment issues
Worked to stream line accounts receivables and billing procedures by developing new work order processes which allowed same day billing
Responsible for resolving delinquent accounts while maintaining customer relations
Implemented productivity goals and expectations unique to each department resulting in decreasing head count and increasing productivity
Assistant Vice President
Chicago Title
01.1998 - 01.2006
Accountable for achieving over $65-million in premium revenues based on more than a $1-billion in real estate transactions throughout a56-office Dallas region
Personally direct a17 person staff completing due diligence and fulfillment as well as monitor the performance of56 branch managers
Produced ongoing12% annual increases throughout the district; currently ranked as one of the top ten districts in the nation, and one of the top two in the state of Texas (number one for revenue versus staff size), after inheriting substantial red ink
Oversee the annual office-by-office budgeting process, approving operating expenses and payroll and projecting annual production quota's and recommending bonuses
Troubleshoot issues during the fiscal year and track performance on a monthly and quarterly basis
Conduct ongoing training programs, both for state-mandated continuing education courses as well as internal areas including sales methodology, product knowledge, policy and procedures
Consult with corporate trainers to establish regional training priorities and develop new curriculum
Advise the corporate real estate office on the suitability and pricing of all new branch locations or relocations
Analyze lease terms and conditions, rental rates and accessibility and coordinate all IT functions
Approved over25 relocations in three years
Oversee all electronic marketing endeavors for the district, ensuring web-based services were delivered and local public relations activities were executed
First line arbiter for human resource issues including benefits management, unemployment approvals, payroll and documentation
Recommend actions on EEOC, ADA and harassment issues
Collaborated closely with executive leadership to align department goals with overall company objectives, resulting in stronger organizational cohesion.
Education
MBA - Marketing / Sales
University of Texas
Austin, Texas
Bachelor of Science - Business Computer Information Systems
University of North Texas
Denton, Texas
12.2001
Skills
Relationship Building
Muli-Unit Operations Management
Verbal and Written Communication
Budgets and Forecasts
Decision Making
Market Analysis
Revenue Management
Business Development
Startegic Planning
Issues resolution
Certification
OSHA Certified - DOL 30 Hour
Forklift Certification
Ives Heavy Equipment Trainer Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Director of Used Cars & Store Support
Pull A Part Auto Dismantles
01.2018 - 01.2024
Managing Director
Welborn Overhead Doors
01.2014 - 01.2017
Regional Director
Pick N Pull Auto Dismantles
01.2012 - 01.2014
District Manager
TMX Finance, Inc
01.2010 - 01.2012
Director of Labor
Superclean Service Company, Inc.
01.2006 - 01.2010
Assistant Vice President
Chicago Title
01.1998 - 01.2006
OSHA Certified - DOL 30 Hour
Forklift Certification
Ives Heavy Equipment Trainer Certified
MBA - Marketing / Sales
University of Texas
Bachelor of Science - Business Computer Information Systems
University of North Texas
Similar Profiles
Travis TruesdaleTravis Truesdale
Assistant Manager of Operations at Pull-A-PartAssistant Manager of Operations at Pull-A-Part