Ryan Easterling-Babin
Northglenn,USA
Summary
I am a highly motivated and outgoing individual with over 7 years in Recruiting and HR experience as well as nearly a decade of Ophthalmology experience and I am looking to further my career with a growing and successful company.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Financial Clearance Specialist
Colorado Retina Associates
04.2024 - Current
- Meet with patients to discuss treatment options and financial options available to assist with the payout of pocket costs.
- Ensuring patients have all the available grant funding or copay assistance available to them, to minimize their financial burdens.
- Performing insurance verification on a monthly basis to ensure that no changes have been made to patient plans, and verifying that there are no group changes.
- Obtaining all necessary referrals and prior authorizations prior to the patient appointment.
- Follow up on claim submission and approval. If needed, follow up and submit documentation to overturn denials.
- Investigating insurance denials and verifying proper coding in relation to insurance policies.
- Performing credit/debit offsets to ensure patient accounts are well up to date and reflect accurate information.
Referral Coordinator
Intermountain Health
09.2023 - 04.2024
- Reviewed patient records to determine appropriate referrals based on medical necessity and insurance requirements
- Communicated with patients, healthcare providers, and insurance companies to obtain necessary information for referrals
- Ensured timely submission of referral requests to specialists or other healthcare facilities
- Utilized electronic health record system to generate reports on referral volume, turnaround times as well as other KPI’s
- Managed a high-volume caseload of referrals while maintaining attention to detail and accuracy
General Manager
Ray-Ban
11.2021 - 05.2023
- Oversaw the opening of a brand-new retail location. Hosted job fairs, which included on-the-spot interviews. The location was staffed well before the target date for opening, leading to a seamless process.
- Oversaw all aspects of daily operations, including staff management, customer service, and financial performance.
- Resolved customer complaints promptly and effectively to maintain the brand standards of customer service.
- Lead process improvement initiatives, resulting in streamlined operations.
- Developed and executed comprehensive marketing strategies to increase brand awareness, and drive customer acquisition.
- Managed the execution of multi-channel marketing campaigns, including email marketing, social media advertising, as well as internal mall marketing within the Cherry Creek shopping center.
Practice Manager
Keplr Vision Group
06.2020 - 11.2021
- Responsible for the recruiting and development of new employees, training, and coaching associates.
- Payroll, cash depositing, and accounting.
- Managed operations of the doctor's office.
- Maintain the confidentiality of associates, patients, and company information.
- Authorized patient insurance for services and/or procedures.
- Communicated needs to patients based on doctor's recommendations.
- Maximized profitability through upgrades and add-on sales.
- Ensured sales and all KPIs were met.
- Analyzed P&L on a daily basis to ensure profitability.
- Optometric Tech, Visual Fields full glaucoma work up. EHR experienced as well as HIPPA protocols.
- Optician selling and troubleshooting patient concerns, from minor adjustments to full repairs.
General Manager
MyEyeDr
12.2017 - 06.2020
- Responsible for the recruiting and development of new employees, training, and coaching associates.
- Payroll, cash depositing, and accounting.
- Managed operations of the doctor's office.
- Maintain the confidentiality of associates, patients, and company information.
- Authorized patient insurance for services and/or procedures.
- Communicated needs to patients based on doctor's recommendations.
- Maximized profitability through upgrades and add-on sales.
- Ensured sales and all KPIs were met.
- Analyzed P&L on a daily basis to ensure profitability.
- Optometric Tech, visual fields full glaucoma work-up. EHR experienced as well as HIPPA protocols.
- Optician selling and troubleshooting patient concerns, from minor adjustments to full repairs.
Managing Director
HAIR CLUB FOR MEN AND WOMEN
08.2015 - 12.2017
- Managing all employees in day-to-day activities.
- Client relations, handling any concerns that arise, and addressing them in a timely manner.
- Sales consulting, showing, and building value in our solutions.
- Solely responsible for P&L, and expenses of business operations.
- Managing receivables and coordinating payments with clients.
- Coordinating new clients' 90-day protocol in regard to overall satisfaction.
- Opened a new center and achieved growth that surpassed the budget and expectations.
Store Manager
Luxottica Retail-Sears Optical
12.2013 - 08.2015
- Responsible for the recruiting and development of new employees, training, and coaching associates.
- Payroll, cash depositing, and accounting.
- Managed operations of the doctor's office.
- Maintain the confidentiality of associates, patients, and company information.
- Authorized patient insurance for services and/or procedures.
- Communicated needs to patients based on doctor's recommendations.
- Maximized profitability through upgrades and add-on sales.
- Ensured sales and all KPIs were met.
- Analyzed P&L on a daily basis to ensure profitability.
Human Resources and Recruiting Manager
Sears Holdings Corporation
11.2006 - 08.2013
- Responsible for the full-cycle recruiting and development of new employees. (I.E., job fairs, college career days)
- Responsible for all aspects of recruiting, maintaining a high level of standards to prevent unwanted turnover.
- Recorded and documented all results from employee background checks and drug screenings prior to hire.
- Managed training operations of stores with over 100 employees.
- Processing bi-weekly payroll.
- Managed benefits enrollment for locations statewide during open enrollment season.
- Managed administrative and HR associates.
- Maintain the confidentiality of associate and company information.
- Ensured that daily store operations were up to company standards.
- Managed all store operations, (i.e., purchasing, preventative maintenance, equipment replacement.)
Education
GED -
Louisiana Technical College
New Orleans, LA03.2015
Skills
- Interviewing
- Recruiting
- Employee Orientation
- Human Resources Management
- Payroll
- Accounting
- Profit & Loss
- EMR Systems (Epic, NextGen)
- ATS Systems (Dayforce, Workday, Asana, OnePoint HCM)
- Performance Management
- Workers' Compensation
- Office Accounting (5 years)
- Medical Office Experience
- Insurance Verification
- Office Management
- Accounts Receivable
- HIPAA
- Benefits Administration
- Cultural diversity counseling
Accomplishments
Core Value Ambassador 2025
Human Capital Management Champion 2008-2013
Certification
- Certified Patient Service Specialist
- August 2024 to August 2028
Timeline
Financial Clearance Specialist
Colorado Retina Associates
04.2024 - Current
Referral Coordinator
Intermountain Health
09.2023 - 04.2024
General Manager
Ray-Ban
11.2021 - 05.2023
Practice Manager
Keplr Vision Group
06.2020 - 11.2021
General Manager
MyEyeDr
12.2017 - 06.2020
Managing Director
HAIR CLUB FOR MEN AND WOMEN
08.2015 - 12.2017
Store Manager
Luxottica Retail-Sears Optical
12.2013 - 08.2015
Human Resources and Recruiting Manager
Sears Holdings Corporation
11.2006 - 08.2013
GED -
Louisiana Technical College
Human Capital Champion 2008-2013
Maintained the lowest 30/60/90 day and 1 year turnover rate in the region for 5 consecutive years.