Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ryan Emerson

Aurora,MO

Summary

Seeking a remote leadership role as a Software Engineering Manager, Principal Engineer, or Senior Fullstack .NET Developer within the Microsoft ecosystem, where I can mentor technical teams, guide strategic architecture, and deliver scalable platforms with real-world impact.

Strategic and people-first Engineering Manager with over a decade of experience in software development and cross-functional leadership. Proven success in building globally distributed teams, delivering scalable Microsoft stack solutions, and driving key engineering KPIs. Adept at mentoring talent, optimizing performance, and aligning product delivery with business goals — all while fostering high-trust, high-impact cultures.

Web development professional with proven history of building and optimizing web applications to meet client specifications. Adept at collaborating within teams to deliver high-quality projects that drive business results. Known for technical acumen in various programming languages and adaptability to evolving project requirements.

Knowledgeable [Desired Position] with solid foundation in web development and keen eye for detail in crafting user-friendly websites. Successfully developed and maintained numerous web applications, enhancing user engagement and operational efficiency. Demonstrated proficiency in coding languages and frameworks, alongside collaboration with cross-functional teams to achieve project goals.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Web Developer

NAVARRO RESEARCH AND ENGINEERING
05.2006
  • Company Overview: Contractor
  • Contracted with Department of Energy.
  • Built internal and external web applications used for tracking government funding for renewable and traditional energy research and development.
  • Tools and Programming Languages Used: VisualBasic.NET, ASP.NET, HTML, CSS, JavaScript, and XML using Dreamweaver and ASP.NET Maker 2.0 as editor.
  • Contractor

Web Application Developer/Tiers 1 and 2 Support

MAPTUIT
01.2006
  • Maintained and created external web-based applications used for door-to-door routing for the trucking industry.
  • Tools and Programming Languages Used: CSS, VisualBasic.NET, ASP.NET, JavaScript.

Product Support Specialist

IBM
01.2005
  • Created and maintained external web-based applications used for door-to-door routing for the trucking industry.
  • Tools and Programming Languages Used: CSS, VisualBasic.NET, ASP.NET, JavaScript.

Software Engineering Manager

MSI
01.2024 - 01.2025
  • Built and managed remote engineering teams across platform and product development functions
  • Facilitated quarterly OKRs and engineering KPI reviews to guide roadmap execution and quality benchmarks
  • Conducted regular 1:1s, performance reviews, and career development planning to grow talent and engagement
  • Led initiatives improving CI/CD pipelines, incident response readiness, and production support SLAs
  • Partnered closely with UX, QA, and product leads for cohesive feature delivery and innovation
  • Led software development projects, ensuring alignment with organizational goals and timelines.
  • Collaborated with cross-functional teams to enhance product features and improve user experience.

Lead Developer

MSI
01.2023 - 01.2024
  • Provided Tier 3 production support for a marketing automation platform used by 50+ enterprise clients; resolved escalations within SLA targets.
  • Managed vendor relationships and license renewals for third-party tools, negotiating SLAs and coordinating support engagements.
  • Produced and maintained UML diagrams, sequence flows, and technical runbooks to accelerate onboarding and knowledge transfer.
  • Identified recurring incident trends and collaborated on platform enhancements that reduced customer-reported issues by 25%.

Lead Developer

INSURITY
01.2022 - 01.2023
  • Supported a .NET/Angular campaign management tool serving financial services and retail clients.
  • Acted as an escalation point for production issues, working directly with end users to diagnose, develop, and deploy hotfixes on compressed timelines.
  • Defined product requirements and backlog priorities based on support-ticket analysis and stakeholder interviews.
  • Collaborated with QA to validate fixes and with DevOps to automate deployments, improving time-to-resolution by 30%.

Senior Software Developer

OFFICE OF THE DISTRICT ATTORNEY 18TH JUDICIAL DISTRICT
01.2019 - 01.2022
  • Guided maintenance of Software Legacy Application.
  • Developed New Software Application.
  • Created SQL Server Data Reports.
  • Tools and Programming Languages Used: C#, JavaScript, SQL Server 2019.

Senior Software Engineer

ARGUS INTERNATIONAL
01.2018 - 01.2019
  • Company Overview: Contractor
  • Maintained Software Legacy Application.
  • Developed New Software Application.
  • Tools and Programming Languages Used: C#, Angular 8, JavaScript, SQL Server 2012.
  • Contractor

Senior Software Developer

ASCENT360
01.2017 - 01.2018
  • Company Overview: Contractor
  • Developed new data warehouse using Microsoft SQL Server 2012.
  • Oversaw XML UI Web Integration for company portal.
  • Created an administrative dashboard to increase efficiency across departments.
  • Tools and Programming Languages Used: C#, JavaScript, SQL Server 2012.
  • Contractor

Senior Developer

ALLSTATE INSURANCE
01.2013 - 01.2017
  • Led successful utilization of project management skills across departments to produce desired outcomes.
  • Developed new internal and external web-based applications using Visual Studio 2012.
  • Guided development of SSRS reports in Microsoft Business Intelligence Development Studio and Visual Studio 2012.
  • Maintained and developed SQL database, tables, views, and stored procedures.
  • Mentored junior developer.
  • Ensured maintenance of legacy applications.
  • Tools and Programming Languages Used: C#, JavaScript, ASP.NET, SQL Server 2008, SQL Server Management Studio 2012, CSS, CSS3, HTML, HTML5.

Developer

GTRI
01.2011 - 01.2013
  • Performed successful utilization of project management skills across teams to produce desired outcomes.
  • Developed internal web-based applications using CRM 4.0, SharePoint, and SalesForce.
  • Modified out-of-box applications and developed custom applications, workflows, reports, and document library.
  • Maintained legacy applications.
  • Conducted maintenance and development of SQL databases, tables, views, and stored procedures.
  • Tools and Programming Languages Used: C#, JavaScript, ASP.NET, SQL Server 2008, HTML, AJAX, CSS.

Application Developer

RESOLUTE GAS AND OIL
01.2010 - 01.2011
  • Company Overview: Contractor
  • Created an administrative dashboard to increase efficiency across departments.
  • Tools and Programming Languages Used: C#, JavaScript, ASP.NET, SQL Server 2008, HTML, CSS.
  • Contractor

I-Phone Developer

I-PHONE DEVELOPER
01.2009 - 01.2010
  • Performed development of iPhone applications.
  • Created small business webpages and Facebook accounts.
  • Utilized marketing multi-media tools to create presence for small business.
  • Tools and Programming Languages Used: Objective C, Coco Touch, VisualBasic.NET, ASP.NET, CSS, HTML, SQL Server 2005.

.NET Software Developer

LEVEL (3) COMMUNICATIONS LLC
01.2007 - 01.2009
  • Developed internal applications used for managing cable switching houses and laying fiber optic cables from one location to another.
  • Tools and Programming Languages Used: VisualBasic.NET, SQL Server 2005 Database, Visual Studio 2005.

Web Developer

JEPPESEN
01.2006 - 01.2007
  • Company Overview: Contractor
  • Worked as a contractor with Jeppesen as web developer.
  • Created web-based training applications used by implementation team for charting airlines and airports.
  • Tools and Programming Languages Used: Camtasia, Adobe Captivate.
  • Contractor

Education

B.B.A. - CIS

LUBBOCK CHRISTIAN UNIVERSITY
Lubbock, Texas
05-2005

Skills

  • C#
  • NET Core
  • ASPNET
  • TypeScript
  • JavaScript
  • React
  • Angular
  • Nextjs
  • Nestjs
  • Microservices
  • REST APIs
  • Kubernetes
  • Docker
  • Terraform
  • Azure
  • CI/CD pipelines
  • Postman
  • Selenium
  • SonarQube
  • GitHub
  • Azure DevOps
  • Agile methodologies
  • Secure SDLC
  • Blue-green deployments
  • Canary deployments
  • Feature toggles
  • Performance optimization
  • Team development
  • Cross-functional collaboration
  • Backlog prioritization
  • Roadmap execution
  • Javascript
  • HTML
  • CSS
  • HTML and XML
  • Databases
  • JavaScript expertise
  • Troubleshooting
  • Agile workflow
  • RESTful apis
  • Front-end frameworks
  • Software documentation
  • Full-stack development

Certification

ITIL Certification, 01/01/12

Languages

English
Native or Bilingual

Timeline

Software Engineering Manager

MSI
01.2024 - 01.2025

Lead Developer

MSI
01.2023 - 01.2024

Lead Developer

INSURITY
01.2022 - 01.2023

Senior Software Developer

OFFICE OF THE DISTRICT ATTORNEY 18TH JUDICIAL DISTRICT
01.2019 - 01.2022

Senior Software Engineer

ARGUS INTERNATIONAL
01.2018 - 01.2019

Senior Software Developer

ASCENT360
01.2017 - 01.2018

Senior Developer

ALLSTATE INSURANCE
01.2013 - 01.2017

Developer

GTRI
01.2011 - 01.2013

Application Developer

RESOLUTE GAS AND OIL
01.2010 - 01.2011

I-Phone Developer

I-PHONE DEVELOPER
01.2009 - 01.2010

.NET Software Developer

LEVEL (3) COMMUNICATIONS LLC
01.2007 - 01.2009

Web Developer

NAVARRO RESEARCH AND ENGINEERING
05.2006

Web Application Developer/Tiers 1 and 2 Support

MAPTUIT
01.2006

Web Developer

JEPPESEN
01.2006 - 01.2007

Product Support Specialist

IBM
01.2005

B.B.A. - CIS

LUBBOCK CHRISTIAN UNIVERSITY
Ryan Emerson