Ryan Ernst

• Duties include, but not limited to:
• Coordinating various areas of the restaurant during peak traffic hours to ensure a successful dining experience for all customers
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Provide Clerical support such as email, subject and correspondence files, reports, memorandums, tracking spreadsheets.
• Act as a liaison for all restaurant and office supplies ordering needs while maintaining copier machine maintenance.
• Carefully interviewed, selected, trained, and supervised staff.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Managing over 30 staff members to maintain the highest level of customer satisfaction while maintaining profitability
• Forecast and develop staff schedules based on historical trends and seasonality
• Coordinate and participate in regularly scheduled sales meetings with staff
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.
• Utilize Microsoft Excel and proprietary accounting software to analyze current and historical Profit & Loss figures and make necessary changes in order to meet company goals
• Analyze inventory levels and traffic trends to accurately forecast reorder needs
• Routinely work with multiple vendors to evaluate price quotes, facilitate product purchases, and monitor delivery timeframes
• Assist in the training and development of new employees on the various tasks for which they will be responsible
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.

• Duties include, but not limited to:
• Supervised staff to ensure the highest level of customer service
• Responsible for the hiring and training of new staff
• Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
• Trained and mentored new employees.
• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
• Evaluated employee performance and worked to develop staff for career advancement
• Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
• Forecast and develop staff schedules based on historical trends and seasonality
• Responsible for ensuring that the store's financial performance met and exceeded corporate goals and expectations
• Routinely audited safety practices to ensure the location met all health and safety requirements
• Participated in regular meetings with various levels of leadership to discuss location performance, anticipated product launches, and staff development.
• Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.

Coleman Environmental Engineering, Duties include, but not limited to:

• Serve as a liaison between tree crews, client customers, and other relevant stakeholders
• Independently, and as a member of a team, performed identification, inspection, and evaluation of trees and brush along utility lines
• Planned and implemented projects for conservation of wildlife habitats and soil and water quality.
• Developed and presented inspection reports to clients, outlining findings and recommendations
• Discuss and negotiate line-clearance crew access issues
• Monitored contract compliance and results of forestry activities to promote adherence to government regulations.
• Provide forest management services, including the development of management plans, marking and administration of timber sales, forest management recommendations and other services.
• Inventoried trees, assessed diversity and monitored health.
• Supported stand improvement, thinning and economic projects by marking timber.
• Used aerial photos, GPS data and satellite maps to locate forest plots.