Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ryan Espinosa

Valrico,FL

Summary

Dedicated and experienced individual with a proven track record of overseeing water damage restoration projects. Skilled in quality control, efficiency optimization, and profitability management. Strong background in customer service, project management, and team leadership.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Project Manager

Combs Restoration
Ruskin, FL
05.2019 - Current
  • Oversee all water damage crews for quality control, efficiency, and profitability.
  • Conduct initial assessments of water damage in buildings and supervise completion of mitigation-related tasks.
  • Handle industrial restoration equipment and ensure proper usage.
  • Sign and scope jobs, ensuring accurate assessment and documentation.
  • Assist in the development and training of technicians to perform to industry standards.
  • Collaborate closely with estimators/coordinators to account for all costs associated with jobs and invoicing.
  • Manage subcontractors and temporary labor for efficient job completion.
  • Read, interpret, and write Xactimate estimates.
  • Implement standard operating procedures and adhere to safety and risk management guidelines.
  • Responsible for technicians’ safety in the field and warehouse, OSHA compliance, and conducting safety meetings.

Emergency Medical Technician

Americare Ambulance
Tampa, FL
12.2013 - 01.2024
  • Drive ambulances or assist ambulance drivers in transporting sick, injured, or convalescent persons.
  • Place patients on stretchers and load stretchers into ambulances, usually with assistance from other attendants.
  • Earn and maintain appropriate certifications.
  • Report facts concerning accidents or emergencies to hospital personnel or law enforcement officials.
  • Administer first aid, such as bandaging, splinting, or administering oxygen.
  • Restrain or shackle violent patients.
  • Respond to emergency 911 calls in Hillsborough County
  • Provide basic life support for sick or injured patients.
  • Administer CPR and AED use for patients in cardiac arrest.
  • Create accurate and detailed patient care reports for state review.

Claims Representative

Progressive Insurance
Riverview, FL
09.2016 - 05.2019
  • Handled inbound calls from customers involved in accidents or filing claims.
  • Documented necessary information for claims processing in a timely and efficient manner.
  • Assisted clients in filing comprehensive and collision claims
  • Review policy coverages and limits with the insured

Auto Glass Technician

Safelite Auto Glass
Myrtle Beach, SC
03.2014 - 08.2016
  • Replaced and repaired windshields and other auto glass following installation standards.
  • Recalibrated vehicle safety systems and maintained proficiency on industry tools and technologies.
  • Delivered quality service resulting in customer satisfaction.
  • Safely drive and professionally operate a company vehicle to and from customer sites throughout the workday.

Education

High School Diploma -

Riverview High School
Riverview, FL
06-2009

Some College (No Degree) -

Hillsborough Community College
Tampa, FL

Skills

  • Customer Service Skills: 10 years
  • Customer Relationship Management: 3 years
  • Construction Sales: 3 years
  • Data Entry: 10 years
  • Restoration Industry Experience: 5 years
  • Project Management: 3 years

Certification

  • Advanced Structural Drying (Chuck Dewald Academy of Drying E3)
  • Hazardous Waste Operations & Emergency Response Training
  • OSHA 30
  • IICRC WRT (Water Damage Restoration Technician)
  • IICRC HST (Health and Safety Technician)

Timeline

Project Manager

Combs Restoration
05.2019 - Current

Claims Representative

Progressive Insurance
09.2016 - 05.2019

Auto Glass Technician

Safelite Auto Glass
03.2014 - 08.2016

Emergency Medical Technician

Americare Ambulance
12.2013 - 01.2024

High School Diploma -

Riverview High School

Some College (No Degree) -

Hillsborough Community College
Ryan Espinosa