Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ryan Faler

Nampa,ID

Summary

Professionally working experience has allowed myself to have a sovereign leadership while impactfully lead by example. Driving employee engagement and customer experience has been a focus for business success. A leader leads through example while maintaining a positive attitude and striving to be accomplished and successful. Inventory integrity is essential while maintaining professional relationships throughout the industry all essential for growth and profitability.

Overview

10
10
years of professional experience
6
6
years of post-secondary education
2
2
Certifications

Work History

Assistant Branch Manager

Beacon Roofing-Boise Id
3 2022 - Current
  • Supported Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
  • Creating and manage our dispatch schedule with adjustments as assuring our customers needs are met.
  • Assisted in achieving branch sales goals by identifying potential cross-selling opportunities and promoting bank products and services.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Overlooking all end of day financials assuring accuracy and meeting daily goals
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Managed branch size of over $$12 million in deposits and team of 14 full and part-time employees

Owner/Operator

Trimline LLC-Boise,Id
Meridian, ID
06.2017 - Current
  • Managed day-to-day business operations.
  • Handling all back-end operations such as quick books, time management, scheduling and handling day-to-day meetings with future clients and order management.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Working with other companies for ordering and delivery of all products that are needed for projects
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Project Manager Kitchen Cabinets

Franklin Building-Supply| Boise,Id
Boise, ID
10.2018 - 03.2022
  • Managing all receiving, deliveries, and storage of all cabinets assuring a tight schedule per builder between
  • Successfully managed anywhere between 8 to 15 projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.

Assistant Store Manager

Lowes-Meridian,Id
Meridian, Idaho
03.2015 - 04.2018
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Managing and implementing store programs as well as developing employees' comfort level for customer education
  • Assisted our Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Department Manager

Lowes | Meridian,Id
Meridian, ID
03.2014 - 06.2014
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.

Education

General Studies -

Idaho State University
Pocatello, ID
01.1996 - 05.1997

diploma -

General Studies Blackfoot High School
Blackfoot, ID
01.1991 - 05.1995

Skills

Customer service

Conflict Management

Training and Development

Inventory Management

Warehouse Operation

Order Management System

Warehouse Management

Supply Chain

Project Management

Team Management

Office Management

Supervising Experience

Customer service

Account management

Store management

Certification

Driver's License, 09/01/24

Timeline

Project Manager Kitchen Cabinets

Franklin Building-Supply| Boise,Id
10.2018 - 03.2022

Owner/Operator

Trimline LLC-Boise,Id
06.2017 - Current

Assistant Store Manager

Lowes-Meridian,Id
03.2015 - 04.2018

Department Manager

Lowes | Meridian,Id
03.2014 - 06.2014

General Studies -

Idaho State University
01.1996 - 05.1997

diploma -

General Studies Blackfoot High School
01.1991 - 05.1995

Assistant Branch Manager

Beacon Roofing-Boise Id
3 2022 - Current

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Ryan Faler