- Cooking
- Graphic Design
- Hiking
- Auto Repair/Restoration
- Outdoor Recreation
- Rock Climbing
- Digital Art and Animation
- 3D Printing
- Photography
- Running
- Drone Piloting
- I like working with my hands and fixing things
- I like trying new recipes and food trends
- Personal Development and Self-Improvement
Ryan Farmer
Colorado Springs,CO
Summary
Dynamic hospitality professional with a proven track record at Colorado Springs Country Club, excelling in customer service and guest engagement. Recognized for exceptional communication and effective multitasking, I consistently enhance guest experiences through personalized recommendations and proactive complaint handling, ensuring satisfaction and loyalty in high-pressure environments. Personable and serving with a smile, I enjoy seeing a satisfied customer and making great first impressions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Outside Service Host
Colorado Springs Country Club
Colorado Springs, CO
08.2023 - Current
- Greeted and assisted guests with inquiries to enhance customer experience.
- Maintained cleanliness and organization of service areas to provide value to guests and members.
- Collaborated with team members to ensure smooth operations during peak hours.
- Learned services and preferences to provide accurate information to customers.
- Monitored inventory levels and reported shortages to support stock replenishment efforts.
- Handled cash transactions efficiently, ensuring accuracy in payments received.
- Assisted in training new staff on service protocols and customer interaction techniques.
- Implemented feedback from guests to improve service delivery and overall satisfaction.
- Recognized for exemplary performance on multiple occasions, receiving positive feedback from both guests and management.
- Provided personalized recommendations based on guests' preferences, contributing to memorable experiences.
- Efficiently managed high-volume periods by maintaining composure under pressure and prioritizing tasks effectively to meet guest expectations without compromising quality of service delivery.
- Enhanced customer satisfaction by promptly and professionally addressing inquiries and complaints.
Education
High School Diploma -
Doherty High School
Colorado SpringsSkills
- Patience and composure
- Strong empathy
- Client relationship building
- Exceptional communication
- Feedback implementation
- Customer service
- Greeting guests
- Effective multitasking
- Food safety
- Detail-oriented
- Customer service expertise
- Safe food handling
- Guest engagement
- Hospitality service expertise
- Complaint handling
- Calm demeanor
- Warm and friendly
- Cleaning and sanitizing
Certification
- ServSafe
Interests
Timeline
Outside Service Host
Colorado Springs Country Club
08.2023 - Current
High School Diploma -
Doherty High School