Ryan Faulkner

Worked as a field technician, performing many different service-related tasks, including electrical and hydraulic systems diagnostics and repair.

Managed my own schedule when work was provided and created relationships with customers to keep them returning for business.

Provided any necessary information to Bobcat Company for Warranty repairs and Field Modifications.

Acted as a mentor for less experienced technicians .

Learned about new product lines and product specifics in order to meet customer's needs and used that information to assist them in making sure they got the correct products for their jobs.

Sold both new and used equipment.

Did customer visits to establish relationships for future business opportunities.

Delivered equipment to customers and explained basic operation and general maintenance requirements.

Assisted customers in solving whatever complaints or issues they were having.

• Inspected and tested mechanical products to locate defects or malfunctions.
• Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
• Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
• Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
• Maintained customer records and updated software applications as required.
• Performed troubleshooting on electronic circuits and systems.
• Provided technical support to customers over the phone and via email.
• Installed electrical wiring for new installations as needed.
• Repaired and maintained production machinery in accordance with manufacturer specifications.

• Performed general maintenance operations pertaining to grain handling equipment.
• Performed preventative maintenance on all grain legs, cross overs, conveyors, augers and lot trucks used for moving grain throughout the elevator.
• Cleaned and maintained all equipment used in daily operations.
• Installed new components as necessary on all equipment used in daily operation.