Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Nuyo Folsom
Sonia Shergill
Folsom, CA
11.2021 - 04.2024
Promoted high customer satisfaction by knowledgeable and friendly service.
Displayed strong telephone etiquette.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Handled transactions at a cash register.
Successfully know steps to clean and sanitize according to company standards for closing.
Education
Graphic Design
Folsom Lake College
Folsom, CA
12-2024
High School Diploma -
Folsom High School
Folsom, CA
05-2022
Skills
Interpersonal Communication
Multitasking
Flexible and Adaptable
Customer Service
Customer Relations
Certification
California Food Handler Education through ServSafe