
Supervisor of multiple operations centers, specializing in inter-agency/departmental communication, crisis management, intelligence gathering, and briefing. Strong work ethic with a flexible schedule, and always looking to take on new responsibilities. Focused on exceeding expectations and maintaining strong professional relationships.
• Supervise a team of intelligence operators providing continuous threat monitoring for the U.S. Capitol complex, Members of Congress, and associated federal assets, maintaining real-time situational awareness across all active watch shifts.
• Oversee triage, vetting, and dissemination of threat intelligence and indicators of concern across multiple secure communication platforms, ensuring timely and accurate reporting to Watch Commanders and partner agencies.
• Serve as primary shift liaison between contractor personnel and the U.S. Capitol Police, facilitating operational coordination, briefings, and deconfliction with federal law enforcement partners.
• Direct intelligence support operations during high-risk events and crisis situations, enforcing strict adherence to classified material handling procedures and security protocols.
• Mentor and develop junior analysts, standardizing workflows and improving overall PIOC mission effectiveness through consistent performance oversight.
• Organize regular training exercises to maintain proficiency in emergency response and crisis management procedures.
• Supervise a team of GSOC Analysts providing clinical 24/7 alarm response and threat assessment for over 50 Visa facilities worldwide.
• Gather intelligence and brief Visa executives on security/travel risks.
• Coordinate inter-departmental resources to facilitate the safety of Visa personnel/assets
during high-risk events and crisis situations.
• Audit internal logs to maintain operational transparency.
• Inter-departmental collaboration to ensure full engagement during Visa sponsored events (Olympics, Men's/Women's World Cups, etc.).