Ryan Flaherty
Conway,SC
Summary
Results-driven firefighter with extensive experience in emergency response and fire safety. Skilled in facilitating recovery sessions and collaborating with teams to enhance operational efficiency. Committed to ensuring safety and supporting clients through effective communication.
Overview
4
4
years of professional experience
Work History
Firefighter
Mastic Fire Department
Mastic, NY
08.2022 - 08.2025
- Responded to emergency calls, providing rapid assessment and intervention in fire incidents.
- Operated firefighting equipment, ensuring readiness and compliance with safety protocols.
- Conducted fire prevention inspections, identifying hazards and recommending corrective actions.
- Collaborated with team members during training exercises to enhance operational efficiency and response times.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
Customer Advocate
Carvana
Conway, SC
09.2025 - Current
- Assisted customers with inquiries and resolved issues to enhance satisfaction.
- Provided timely updates on vehicle status and delivery schedules.
- Collaborated with cross-functional teams to streamline communication processes.
- Utilized CRM systems to track customer interactions and feedback effectively.
- Educated customers on product features and services to promote informed decisions.
- Adapted quickly to changing workflows and customer needs in a fast-paced environment.
Recovery Support Worker
Wellbridge Addiction Treatment and Research
Calverton, NY
04.2024 - 08.2025
- Facilitated recovery group sessions, promoting peer support and shared experiences among participants.
- Developed individualized care plans in collaboration with treatment teams to address client needs.
- Monitored clients' progress, providing feedback and adjusting interventions as necessary for optimal outcomes.
- Assisted clients in developing coping strategies and life skills to enhance recovery efforts.
Education
High School Diploma -
William Floyd High School
Mastic Beach, NYSkills
- Fire safety
- First aid certified
- Fitness and agility
- Structural firefighting
- Fire prevention
- Self-contained breathing apparatus
- Cooperative relationships
Timeline
Customer Advocate
Carvana
09.2025 - Current
Recovery Support Worker
Wellbridge Addiction Treatment and Research
04.2024 - 08.2025
Firefighter
Mastic Fire Department
08.2022 - 08.2025
High School Diploma -
William Floyd High School