Ryan Fluharty
Dallas,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a challenging Support Technician position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Vet Tech Recruiting Manager
Evette Staffing
03.2023 - Current
- Built and maintained a pipeline of passive vet tech candidates
- Utilized multiple resources to source new candidates such as LinkedIn, iHire, ZoomInfo, Indeed, etc.
- Averaged 100+ outbound messages per day to new and existing candidates
- Managed full recruiting cycle from initial touch to negotiating pay and closing the candidate
- Responsible for entire West Coast region's recruiting efforts.
IT Support Technician
Parried
12.2021 - 03.2023
- Maintained support phone and email queues for client needs
- Closed on average 5-7 support tickets per day regarding different issues
- Averaged 18-minute ticket resolution working time
- Demonstrated strong knowledge of IT support areas such as Active Directory, Windows and Mac devices, Office 365 Admin, G-Suite Admin, networking, Windows Servers, end user system onboarding and off boarding, among other things
- Developed professional knowledge of technology such as web development, system backups, remote monitoring systems
- Engaged in positive manner with both clients and team members to build strong professional relationships and rapport
- Assisted team with anything else needed.
Sourcing Specialist
Service First Mortgage
04.2020 - 12.2021
- Utilize Boolean strings to find qualified candidates via Google and LinkedIn
- Make 60+ outbound calls, send 50+ emails, and 50+ text messages to engage talent about open roles and create industry relationships
- Use innovative thinking to implement new software and enhance team capabilities
- Read articles and blog posts and listen to podcasts to keep up to date with industry changes.
Executive Recruiter
Thorn Network
07.2019 - 04.2020
- Use LinkedIn and other sites to find qualified talent for open roles in my pipeline
- Serve as point of contact with client talent acquisition departments to keep clear communication about contract status
- Actively network and research to stay on top of industry news.
Tech Lead
Techpoint at Baylor University
08.2016 - 05.2019
- Maintain strong knowledge base regarding Windows and Mac OS
- Understand campus Wi-Fi policy and integration protocol for students and faculty
- Travel across campus to repair projectors, printers, and other equipment
- Act as a technical expert for any software or hardware issues for student body and faculty
- Develop innovative ways to increase student body education regarding best personal security practices on their devices
- Create new avenues to engage student body through 3D printers, laser engravers, and a Maker Space within campus
- Coordinate student technical team and create cohesive team bonds for added efficiency
- Facilitate any other duties as needed to aid management.
Education
Bachelor's degree in Communications -
Baylor University
Waco, TX05.2019
Skills
- Computer hardware
- Active Directory
- Computer networking
- Azure
- Software deployment
- Remote access software
- Microsoft Windows Server
Timeline
Vet Tech Recruiting Manager
Evette Staffing
03.2023 - Current
IT Support Technician
Parried
12.2021 - 03.2023
Sourcing Specialist
Service First Mortgage
04.2020 - 12.2021
Executive Recruiter
Thorn Network
07.2019 - 04.2020
Tech Lead
Techpoint at Baylor University
08.2016 - 05.2019
Bachelor's degree in Communications -
Baylor University
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