Ryan Franklin
Laurel,MD
Summary
IT professional prepared for advancing IT infrastructure management and system reliability. Proven ability to manage servers, networks, and hardware, ensuring seamless operations. Known for strong team collaboration while being able to work alone as well with adaptability to evolving technological needs, excelling in system troubleshooting and performance optimization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
System Administrator
S2i2
01.2025 - Current
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Provisioned new software and hardware for use, following established security policies.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
- Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
- Secured sensitive data from unauthorized access, meticulously managing user permissions and access controls.
AUTOMATED LOGISTICAL SPECIALIST (92A)
Army Reserve
09.2022 - Current
- Unloaded incoming supplies, equipment and materials and stored items proper areas of warehouse.
- Managed inventory control for a large warehouse, ensuring accurate record-keeping and timely reordering of supplies.
- Established operations procedures and complied with military policies.
- Managed a team of logistical support personnel, providing direction and guidance to help them excel in their roles.
- Prepared detailed reports on logistical activities for leadership review, highlighting areas requiring improvement or additional resources.
INVENTORY SPECIALIST
Apex Systems
01.2024 - 12.2024
- Communicated with clients on regular basis to keep abreast of project specifications and milestones and received progress updates.
- Promoted quality requirements implementation for new product designs to meet customer specifications and production requirements.
- Evaluated interfaces between hardware and software, testing performance requirements.
- Collaborated with development team members to create and integrate high availability solutions for mission critical applications.
- Implemented system security and data assurance software.
- Team on internal audits for evaluation of quality management system.
- Checked transactions and reporting for compliance with regulatory standards and investigated discrepancies.
- Met with investors to determine investment goals or discuss investment strategies.
- Discussed goals and strategies with potential investors and implemented corrective actions to enhance performance.
- Selected specific investments or investment mixes for purchase by investment fund.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
GENERAL WAREHOUSE ASSOCIATE
CACI
02.2023 - 01.2024
- Collaborated with team members to complete daily tasks and ensure smooth workflow in a fast-paced environment.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Performed inventory control, such as counting, and stocking merchandise.
- Efficiently managed high-volume order processing during peak seasons to ensure timely deliveries and satisfied customers.
- Assisted in training new hires on best practices for safe equipment operation, inventory management strategies, and overall job responsibilities.
DELI ASSOCIATE
Food Lion
04.2022 - 09.2022
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Enhanced customer satisfaction by providing exceptional service and accurately fulfilling deli orders.
- Assisted in inventory management, reducing waste by rotating stock appropriately and monitoring expiration dates.
- Participated in ongoing training initiatives, staying up-to-date on relevant industry knowledge and best practices within the deli department.
- Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
RECEIVING CLERK
Weis Markets Inc
06.2021 - 04.2022
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Processed required paperwork to expedite handling of shipped and received goods.
Education
High School Diploma -
Franklin High School
Reisterstown, MD05.2020
Skills
- Technical support
- System monitoring
- System upgrades
- System updates
- Desktop troubleshooting
- Network troubleshooting
- Enter Data
- Maintain Records
- Serve Customers
- Exceptional Time Management Skills
- Highly Proficient MS office, PowerPoint and Excel
- Systems and software expertise
Document Updates
- Database management
- Inventory monitoring and management
- Invoice Verification
- Quality Control
- Inspect Material
- Inventory Recordkeeping
- Basic Mathematical Calculations
- Verifying Shipments
- Motivated Team Player
- Teamwork and collaboration
- Digital and physical counts
- Item tagging
- Data management
Accomplishments
- Achieved graduating top 10% of my graduating class in army bootcamp through effectively helping with leading my team and making myself available to anyone who needed extra help or support getting through.
- Supervised team of about 150 staff members once i got into AIT in Fort Lee,VA.
Certification
Security+ CE
Currently studying for CYSA
LANGUAGES
English
Timeline
System Administrator
S2i2
01.2025 - Current
INVENTORY SPECIALIST
Apex Systems
01.2024 - 12.2024
GENERAL WAREHOUSE ASSOCIATE
CACI
02.2023 - 01.2024
AUTOMATED LOGISTICAL SPECIALIST (92A)
Army Reserve
09.2022 - Current
DELI ASSOCIATE
Food Lion
04.2022 - 09.2022
RECEIVING CLERK
Weis Markets Inc
06.2021 - 04.2022
High School Diploma -
Franklin High School
ADDITIONAL INFORMATION
I currently hold an active Secrete Clearance while having the ability to obtain a TS Clearance. I am a team player and while I love to work in groups I'm just as efficient getting work done alone. I was able to lead my Basic Training class to victory by just graduating on time and I was able to do that by allowing myself to be available to anyone who needed extra support or a mentor and by doing that i had the privilege of graduating top 10% of my graduating class.
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