Ryan Fulhorst
Hillsboro,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Spent the past few years leading teams in kitchens as a Kitchen Manager and later as a Head Chef. Now working together in a small group of drivers to safely meet company goals and up hold company standards. Leadership is a top quality of mine and not only being the team leader himself but also being a hard working and competent subordinate to help the team and its leadership reach a common goal while meeting expectations in a timely manor.
Overview
10
10
years of professional experience
Work History
Roll Off Truck Driver
American Eagle Waste Industries
02.2017 - Current
- Call clients to schedule dumpster drop offs and pick ups.
- Front line customer service and interaction, working with clients to make sure both parties are on board with where and how job was completed.
- High stress decision making and problem solving.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills. Resulting in me increasing efficiency time by 30%-40%.
Head Chef
Nathalie's
06.2015 - 02.2017
- Interacted with guests to obtain feedback on product quality and service levels.
- High level leadership role focused on steering core initiatives and following company standards.
- Created recipes and prepared advanced dishes.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Placed orders from our owners farm to keep our menu local and fresh, while keeping it unique because we had access to so many different proteins and produce items.
- Arranged for kitchen equipment maintenance and repair when needed.
Manager in Training
Applebee's Neighborhood Grill & Bar
07.2013 - 03.2015
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Introduced new methods, practices, and systems to reduce turnaround time.
- At this restaurant specifically we were focused on extremely fast service for a sit down restaurant. Keeping average ticket times under 14 minutes while maintaining quality standards.
Education
Certification - CompTIA A+ 1101 And 1102
ComptTIA A+
At Home Study12.2023
Associate of Arts - Culinary Arts
Forest Park Community College
St Louis, MO12.2013
High School Diploma -
Oakville Sr. High School
St Louis, MO08.2011
Skills
- Currently studying to pass CompTIA A
- Customer Needs Assessments
- Personable front facing customer service
- Complex Problem-Solving
- Detail oriented
- Dependable and Cooperative
- Customer Satisfaction
- Microsoft Active Directory
- Creative Issue Resolution
- Software Evaluation
- Microsoft Windows and Office
- Support End-Users
Timeline
Roll Off Truck Driver
American Eagle Waste Industries
02.2017 - Current
Head Chef
Nathalie's
06.2015 - 02.2017
Manager in Training
Applebee's Neighborhood Grill & Bar
07.2013 - 03.2015
Certification - CompTIA A+ 1101 And 1102
ComptTIA A+
Associate of Arts - Culinary Arts
Forest Park Community College
High School Diploma -
Oakville Sr. High School
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