RYAN GANTNER
Fort Mill,SC
Summary
Dynamic retail professional with a proven track record at Breakthru Beverage, excelling in customer engagement and problem-solving. Successfully implemented merchandising strategies that boosted product visibility and sales. Recognized for enhancing customer experiences and fostering loyalty through effective teamwork and innovative marketing initiatives. Skilled in upselling and delivering exceptional service.
Overview
24
24
years of professional experience
Work History
Retail Liquor Sales Representative
Breakthru Beverage
03.2023 - Current
- Implemented successful marketing strategies to increase revenue and attract new customers.
- Collaborated with buyers create engaging in-store displays that show cased popular products and promotions.
- Analyzed sales trends to identify areas of opportunity for growth within the territory.
- Played a vital role in the company''s growth by consistently meeting or exceeding sales targets through effective business development strategies.
Retail Wine Sales Representative
Breakthru Beverage
08.2015 - 03.2023
- Implemented effective merchandising strategies, leading to higher visibility of products on shelves.
- Participated in ongoing training sessions to continuously improve product knowledge, resulting in confident sales pitches.
- Organized successful wine tasting events, fostering a sense of community among customers and increasing brand loyalty.
- Boosted wine sales by conducting in-store tastings and engaging customers with product knowledge.
- Contributed to increased store revenue by upselling premium wines and recommending food pairings.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Grocery Manager
Publix Super Markets Inc
01.2002 - 08.2015
- Performed key tasks to promote inviting grocery store appearance.
- Conducted regular performance evaluations to identify areas for improvement within the team.
- Enhanced vendor relationships, ensuring timely delivery and quality products.
- Addressed and resolved customer complaints, turning dissatisfied visitors into loyal patrons.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Implemented loss prevention strategies, resulting in reduced shrinkage rates.
- Cultivated strong relationships with key suppliers, negotiating favorable terms for bulk purchases or exclusive promotions.
Skills
- Customer service
- Problem-solving
- Teamwork
- Customer engagement
- Multitasking Abilities
- Upselling and cross selling
Accomplishments
- WSET Level 2 Certificate in Wine and Spirits
- WSSM (Wine and Spirits Sales and Merchandising) Training Workshop
- Gallo Sales Training Program
- Introductory Sommelier Exam
- Cicerone Certified Beer Server
Timeline
Retail Liquor Sales Representative
Breakthru Beverage
03.2023 - Current
Retail Wine Sales Representative
Breakthru Beverage
08.2015 - 03.2023
Grocery Manager
Publix Super Markets Inc
01.2002 - 08.2015