Ryan Garguilo
Tampa
Summary
Accomplished sales professional with a proven track record of driving market share growth and achieving business success. Demonstrates sustainable leadership, ensures customer satisfaction, and possesses excellent communication skills. Proficient in full cycle sales, territory and account management, as well as B2B and B2C solutions. Experienced in content and brand management, providing exceptional customer service. Seeking a next-level position within the pharmaceutical sales or healthcare industry that aligns with the mission of equipping healthcare professionals with relevant information and education to better serve patients. Committed to further developing business acumen, overcoming new challenges, and consistently making a positive impact on the company's business needs.
Overview
7
7
years of professional experience
Work History
Health & Science Sales Representative, Primary Care - Cardiovascular and Neuroscience
Pfizer INC.
08.2023 - Current
- Ranked #4 overall among 84 sales representatives within Primary Care for Brand KPIs, Sales Excellence Behaviors, and 30% Market Share Growth per quarter
- Projected to win 2024 Pfizer Premier Award granted to top 10% of all sales representative
- Achieved 2023 Market Share Growth Award for positive impact on territory and market share, displaying a 31.4% Market Growth from Jan1 – May3 with 2,030 TRX for the Neuroscience portfolio
- Engaged with HCP’s through Pfizer’s innovative platform Pfizer Connect demonstrating the ability to overcome not only typical product objections but objections to meeting virtually as well
- Develop and expand Neuroscience and Cardiovascular portfolios, consisting of 4 established and two new to market products, with existing and potential customers within territory
- Proactively create pre-call plan objectives and conduct a post-call analysis specific to each customer to establish and build trusted customer relationships: average 4.9 customer satisfaction score and 93.5 Net Promoter Score YTD
- Piloted multiple “Pfizer First” projects including a Predictive Dialer function and Salesforce CRM call notes
- Utilize “District Compliance Captain” role to lead bi-monthly team huddles and brand specific Plan of Action meetings to ensure cross-functional compliance and communication with manager and other sales representatives
- Continuously strive to enhance selling skills, clinical knowledge, and business acumen to expand knowledge of products, market, and industry trends
Sales and Store Manager
General Nutrition Center
10.2021 - 08.2023
- Managed a team of six Sales Associates to grow store and manage business which generated $24,000+ in weekly revenue
- Store ranked #3 for most profitable location in the South Florida region
- Developed and maintained customer relationships through proactive selling on products and company memberships
- Responsible for driving new business growth through generating new clients and customers based on promotional events, drip marketing and sales calls
- Utilized company CRM to leverage product analytics in order to tailor products to customer needs
- Assisted with internal employment and professional development through interviews, teach and trains, one-on-ones, and cross-divisional coaching
Sales Associate & Store Manager
Twist Coffee & Retail
03.2018 - 04.2021
- Obtained my first experience in a sales role
- Developed and fostered proper sales techniques and enhanced customer service skills
- Utilized sales proficiency to exceed the monthly and yearly performance and sales goals
- Utilized Social Media marketing to increase total store revenues by 25% first year and 60% second year of employment
- Demonstrated a strong passion for on the floor sales that leveraged my growth to Store Manager
Education
Bachelor of Science - Business Administration & Management
St. Petersburg College
05.2023
Associate in Arts - undefined
St. Petersburg College
07.2021
Skills
- Pharmacology - Neuroscience & Cardiovascular
- Pharmacodynamics - Neuroscience & Cardiovascular
- Salesforce CRM
- Territory Management
- CRM Management
- Contract Management
- Microsoft Word
- Microsoft Excel
- Value-based selling
- Microsoft PowerPoint
- Inside and outside sales
- Online sales strategies
- Territory mapping
LEADERSHIP & INVOLVEMENT
- Pfizer Team District Compliance Champion2023 Market Share Performance Award
- General Nutrition Center Sales Manager of #2 store in region
- St. Petersburg College Ranked10th percentile in The Business Strategy Game Global Top100 Return on Equity ranks
Timeline
Health & Science Sales Representative, Primary Care - Cardiovascular and Neuroscience
Pfizer INC.
08.2023 - Current
Sales and Store Manager
General Nutrition Center
10.2021 - 08.2023
Sales Associate & Store Manager
Twist Coffee & Retail
03.2018 - 04.2021
Associate in Arts - undefined
St. Petersburg College
Bachelor of Science - Business Administration & Management
St. Petersburg College
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