Summary
Work History
Education
Skills
Timeline
AccountManager

Ryan Garrett

Phoenix,Arizona

Summary

A resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes. Also an outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.

Work History

Account Manager

World Financial Group, Inc.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Oversaw new business development and customer servicing.
  • Liaised between account holders and various departments.

Sales Consultant

Van Tuyl Auto Group
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Provided sales and customer service assistance to walk-in traffic
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.

Customer Retention Specialist

Empereon Marketing
  • Adhered to appropriate legal scripting when required.
  • Developed product demonstrations and presentations for customers.
  • Made sales calls weekly to existing and new customers for business growth.
  • Developed new strategies for customer retention activities for employers.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Met customer call guidelines for service levels, handle time and productivity.

Electronic Sales Consultant

Costco
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.

Education

Associate of Science - Business Marketing

Washtenaw Community College
Ann Arbor, MI

GED -

Washtenaw Community College
Ann Arbor, MI
03.2019

Skills

  • Microsoft Office
  • Persuasive Negotiations
  • Performance Evaluations
  • Opportunity Identification
  • Qualifying Leads
  • Acquisition and Retention Strategies
  • Account Management
  • Customer Service
  • Teamwork and Collaboration
  • Strategic Account Planning
  • Business Development
  • Revenue Growth
  • New Account Creation
  • Direct Email Campaigns
  • Inside and Outside Sales
  • Carrier Negotiations
  • Consultative Selling Techniques
  • Promotional Campaigns

Timeline

Account Manager

World Financial Group, Inc.

Sales Consultant

Van Tuyl Auto Group

Customer Retention Specialist

Empereon Marketing

Electronic Sales Consultant

Costco

Associate of Science - Business Marketing

Washtenaw Community College

GED -

Washtenaw Community College

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Ryan Garrett