Ryan Gates
New York,NY
Summary
Warm and friendly individual dedicated to providing exceptional customer service. Thrives on collaborating closely with team members to ensure a positive guest experience. Possesses a solid background in customer service and effective communication, enabling the ability to engage with customers and meet their needs.
Overview
3
3
years of professional experience
Work History
Deck attendant
Des Plaines Golf Center
08.2021 - 07.2023
- Established relationships with guests to grow and retain client base.
- Maintained cleanliness of entranceway, lobby and restrooms.
- Greeted guests entering and exiting facility.
- Trained new staff members in customer service techniques.
Boat Attendant
Des Plaines Park District
08.2022 - 07.2023
- Stayed organized and aware of schedules to execute successfully booked events.
- Patrolled premises to respond to guest needs and correct problems.
- Built and established positive relationships with patrons, team members and supervisors.
- Remained alert and aware of safety regulations while supervising rented boats and giving instruction.
Volunteer
Northfield Food Pantry
01.2022 - 12.2022
- Represented organization positively and professionally while providing community with much-needed services.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Used strong interpersonal communication skills to convey information to others.
Delivery Driver
Jimmy John's
11.2023 - 08.2024
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
Education
High school diploma -
Maine East High School
Skills
- Excellent Communication
- Building Relationships
- Policy Enforcement
- Sales Support
- Multitasking proficiency
- Cultural Sensitivity
References
- Kayla Rodriguez, +1 (3470 978-4309
- Dylan Kuffel, +1 (847) 630-5141
- Marcus Jones, +1 (319) 208-4146
Timeline
Delivery Driver
Jimmy John's
11.2023 - 08.2024
Boat Attendant
Des Plaines Park District
08.2022 - 07.2023
Volunteer
Northfield Food Pantry
01.2022 - 12.2022
Deck attendant
Des Plaines Golf Center
08.2021 - 07.2023
High school diploma -
Maine East High School
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