RYAN GATES
ARLINGTON,US
Summary
I am an upbeat, and active individual with a keen eye for smaller details. I have experience presenting and teaching technical information, and I take pride in creating a warm workplace environment for those around me. Some of my greatest interests in life are teaching, helping others, and continued learning which I hope to continue in this role. My greatest strengths in the workplace are problem solving to find optimal solutions, being a quick learner through dedication, and being adaptable
Overview
9
9
years of professional experience
Work History
FIELD APPLICATION SCIENTIST/FIELD SUPPORT SCIENTIST II
Wyatt Technology (Acq. by Waters Corporation 2023)
01.2023 - Current
- Conduct on-site installations and training for light scattering instruments, ensuring optimal performance and customer satisfaction
- Develop and deliver engaging presentations on cutting-edge technological applications at regional user meetings, driving customer interest
- Guide and mentor new colleagues on technology applications and customer interactions, fostering a supportive team environment
- Conduct instrument demonstrations and sample analyses for major pharmaceutical companies, contributing to novel vaccine research and development
- Efficiently manage helpdesk tickets, offering remote troubleshooting and analysis support to optimize customer sample processing
FIELD SUPPORT SCIENTIST
Wyatt Technology
02.2022 - 01.2023
- Conducted on-site installations and maintenance of advanced detectors, ensuring compliance with IQ/OQ, GMP, and 21CFR11 standards
- Resolved complex instrumental issues through swift problem-solving, minimizing downtime and enhancing customer satisfaction
- Performed sample and standard runs with different LC systems and their respective software (Waters, Agilent, Cytiva), in conjunction with Wyatt detectors
- Fostered strong customer relationships while providing in-depth training on MALS, DLS, RI, and viscometer detectors across diverse HPLC/FPLC systems
- Identified and reported software bugs and customer suggestions for improvement, leading to actionable product improvements and feature requests
QUALITY CONTROL LAB TECHNICIAN
Wyatt Technology
Goleta, CA
09.2021 - 02.2022
- Conducted tests on light scattering detectors, ensuring precise data analysis and reliable results
- Collaborated with R&D to resolve issues in Single Photon Counting Module, boosting DLS performance
- Prepared samples and methods for data analysis, streamlining lab processes and enhancing efficiency
- Reported software bugs, contributing to the development of more robust and user-friendly releases
TENNIS COACH
Hank Harris Tennis Academy
Alexandria, VA
09.2022 - Current
- Analyze player techniques, providing precise feedback on form, footwork, and stroke mechanics to optimize performance and prevent injuries
- Create a fun environment for everyone while learning (discourse, friendliness)
SUBSTITUTE TEACHER (CALCULUS)
Fairfax County Public Schools
Fairfax County, VA
01.2023 - Current
- Ensure that the students are following directions and doing assigned work
- Create an inclusive classroom environment, providing guidance and encouragement to the students
- Execute provided lesson plans
TENNIS COACH
Private Tennis Lessons
Fairfax, VA
01.2016 - Current
- Teach tennis to individuals or groups, enhancing skills through tailored drills and goal setting
- Coordinate schedules, ensuring optimal lesson times for all participants
- Communicate effectively to understand and meet each student's objectives
- Adapt lessons for mixed skill levels, ensuring valuable experience for all
- Achieved measurable improvements in students' performance and satisfaction
PICKLEBALL INSTRUCTOR
Mitchell Frank Tennis
Burke, VA
04.2023 - 09.2023
- Conduct tailored drills based on players' skill levels, enhancing performance and engagement
- Foster a supportive and fun environment, boosting player morale and retention
- Provide real-time individual feedback and actionable tips for improvement
Education
M.E. - CHEMICAL ENGINEERING
University of Virginia
Charlottesville, Virginia05.2021
B.S. - CHEMISTRY; PHYSICS
University of Virginia
Charlottesville, Virginia05.2020
Skills
- Problem solving
- Technical writing
- Scientific communication
- Customer-facing experience
- Chemistry expertise
- Chromatography Techniques
- MS Excel
- Python
- MatLab
- HPLC
- MALS
- DLS
Hobbies and Interests
- Learning new hobbies and skills
- Playing guitar, keyboard, viola
- Tennis, Basketball, Volleyball
- French language
Summer Experience
Tennis Coach
Hank Harris Tennis Academy, 2017-2021
- Teach tennis fundamentals and technique to youth players of different ages (5-18 years old)
- Run drills and give individualized feedback to each camper based on their strokes and progress
- Customize drills based on the level of each specific group of players
Tennis Ballkid Captain
Washington Tennis and Education Foundation/Mubadala Citi-Open, 2012 - Present
- Lead a team of 5-10 other ballkids on and off court, ensuring everyone is doing their job well and looking professional.
- Make group decisions to keep or cut personnel as the tournament progresses based on experience, skill, and behavior.
- Give group feedback after each shift so that each successive shift is better than the last, giving individual feedback when needed.
- Make spontaneous team decisions when unexpected situations arise such as reorganizing the team when short-staffed, or if someone needs to sit out due to injury/illness.
Timeline
PICKLEBALL INSTRUCTOR
Mitchell Frank Tennis
04.2023 - 09.2023
FIELD APPLICATION SCIENTIST/FIELD SUPPORT SCIENTIST II
Wyatt Technology (Acq. by Waters Corporation 2023)
01.2023 - Current
SUBSTITUTE TEACHER (CALCULUS)
Fairfax County Public Schools
01.2023 - Current
TENNIS COACH
Hank Harris Tennis Academy
09.2022 - Current
FIELD SUPPORT SCIENTIST
Wyatt Technology
02.2022 - 01.2023
QUALITY CONTROL LAB TECHNICIAN
Wyatt Technology
09.2021 - 02.2022
TENNIS COACH
Private Tennis Lessons
01.2016 - Current
M.E. - CHEMICAL ENGINEERING
University of Virginia
B.S. - CHEMISTRY; PHYSICS
University of Virginia
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