Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Ryan Gershon

Toledo,OH

Summary

Reliable Service Worker with extensive experience in a multitude of areas, branching from management, construction, customer service, professional and warehouse industries. Maintains a professional attitude with internal and external contacts. Committed to daily improvement, with the intent to be of maximum service by firmly understanding work flow processes. Eager to learn the task at hand with improvement and efficiency in mind. Looking to relocate to the Oklahoma City area.

Overview

18
18
years of professional experience

Work History

Instacart Shopper

Instacart
11.2023 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
  • Worked productively with customers to meet order requirements and service expectations.
  • Increased customer satisfaction by providing timely and efficient grocery shopping services.
  • 400+ on time orders completed with a 4.96 rating out of a 5.0

Real Estate Appraiser Assistant

K.H. Appraisal
10.2021 - 04.2023
  • Coordinated appointments to inspect properties.
  • Inspected new and existing properties and noted distinctive characteristics.
  • Took photographs of interior and exterior of buildings to properly document features and conditions.
  • Gathered information on nearby properties to compare and help make value determinations on properties.
  • Researched land, property and market values to complete estimations.
  • Stayed updated on market trends for local area and similar property types.
  • Performed appraisals in line with federal requirements and USPAP guidelines.
  • Maintained current understanding of lender requirements and documentation guidelines.
  • Remained current on local areas through actively researching and garnering understanding of community values.
  • Supported senior appraiser in completing complex assignments by conducting thorough research on market trends and zoning regulations.
  • Assisted in expediting appraisals by efficiently organizing and maintaining the database of comparable properties.
  • Ensured adherence to USPAP standards throughout the entire appraisal process for consistent results.
  • Streamlined report preparation process by gathering all necessary documentation for property inspections ahead of time.

Receiving Clerk

Tailor Welded Blanks
05.2015 - 02.2022
  • Ensure all inbound paperwork has co-responding bill of lading,piece count, item number, and address.
  • Unload material in a safe and timely manner.
  • Inspect all lifts/coils for defects, piece count, weight and dimensions before receiving the load into system.
  • Store and organize material to meet safety and quality standards.
  • Communication with necessary departments to improve processing efficiency and to meet our customer orders.
  • Complied with safety regulations during all receiving tasks, reducing workplace accidents and injuries effectively.
  • Assisted in inventory control efforts by participating in routine cycle counts, ensuring accurate stock levels at all times.
  • Facilitated effective communication between warehouse staff through regular team meetings focused on addressing potential challenges or areas for improvement in the receiving process.
  • Improved supplier relations by communicating professionally with vendors about order discrepancies and required adjustments.
  • Monitored and managed stock levels of goods to verify availability of products.
  • Increased warehouse productivity by training new staff members on Receiving Clerk duties and best practices.
  • Sustained a clean work environment by adhering to housekeeping standards when handling merchandise deliveries daily.

Painter

Self
03.2012 - 05.2015
  • Contractor and Sub-contractor
  • Frequently met customer deadlines and expectations
  • Project manager of exterior and interior jobs
  • Efficient in using brushes, rollers and sprayers.
  • Preparation of surfaces and surrounding areas for painting using sandpaper, tape and other materials.
  • Worked holidays and weekends depending on shifting needs of project.
  • Improved customer relations through strong communication skills and attention to detail in all projects.
  • Protected surfaces from damage and spills by using drop cloths prior to and during painting.
  • Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.
  • Managed inventory of supplies and ensured proper maintenance of painting equipment for optimal performance on each job site.
  • Calculated amount of paint and other materials needed for each job accurately.
  • Mixed and blended paints according to specified colors and consistency.
  • Trained new staff on initial setup routines and continual work monitoring procedures.

Customer Service Specialist/Department Supervisor

The Home Depot Inc
01.2008 - 09.2012
  • Provided the very best customer service to all that came to The Home Depot
  • Utilized company strategies such as F.I.R.S.T. Find.Inquire.Repeat.Suggest.Thank.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Recommended products to customers, thoroughly explaining details.

Supervisor duties:

  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Increased department sales by 7% to 13% each quarter for 3 quarters.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service resulting in 3 consecutive quarters as top department in sales and customer service.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, provide positive feedback and rewarding performance.
  • Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.

Painter

Freiboth Painting
01.2006 - 01.2009
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
  • Repaired wall holes and scrapes.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
  • Worked holidays and weekends depending on shifting needs of project.
  • Improved customer relations through strong communication skills and attention to detail in all projects.
  • Protected surfaces from damage and spills by using drop cloths prior to and during painting.

Education

Associate of Science - Registered Dental Assisting

University of Southern California
Los Angeles, CA

High School Diploma -

Garden Grove High School
Garden Grove, CA
2000

Skills

  • Forklift Operation
  • Overhead Crane Operation
  • Effective Communication
  • Time Management
  • Strong Work Ethic
  • Organization
  • Data Entry
  • Safety Compliant
  • Collaborative
  • Attention to Detail
  • Customer Service

Accomplishments

  • Inventory system implementation improvement
  • Supervised team of up to 7 staff members
  • Customer Service All Star of the month 4 x's
  • Customer Service Award for the Year 1x
  • Perfect Attendance (Multiple)
  • Safety Award Winner

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Instacart Shopper

Instacart
11.2023 - Current

Real Estate Appraiser Assistant

K.H. Appraisal
10.2021 - 04.2023

Receiving Clerk

Tailor Welded Blanks
05.2015 - 02.2022

Painter

Self
03.2012 - 05.2015

Customer Service Specialist/Department Supervisor

The Home Depot Inc
01.2008 - 09.2012

Painter

Freiboth Painting
01.2006 - 01.2009

Associate of Science - Registered Dental Assisting

University of Southern California

High School Diploma -

Garden Grove High School
Ryan Gershon