Ryan Ghan
Anchorage,AK
Summary
Meticulous Service Technician with commitment to superior service and safety. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new skills. Commended as valuable team player with expertise in the gas industry. Ready to bring 13 years of relevant work experience to a new position
Overview
13
13
years of professional experience
1
1
Certification
Work History
Service Technician
ENSTAR Natural Gas Company
10.2015 - Current
- Investigated gas odor/leak calls, examining meters, appliances, and piping to identify and resolve leaks promptly
- Performed repairs, adjustments, and relights to natural gas appliances
- Installed, repaired, and replaced gas meters, regulators, and meter bars
- Safely managed gas service disconnections and connections for customers
- Conducted collection activities, including hanging door tags, and obtaining reads
- Worked in a constant state of alertness, prioritizing safety in all aspects of the job
- Utilized company computers to manage work orders, optimizing efficiency
- Conducted thorough inspections of gas piping and appliance installations for code compliance
- Followed all written company procedures while ensuring customer safety as the number one priority
Temporary Operations Technician
ENSTAR Natural Gas
05.2013 - 10.2015
- Demonstrated strong collections skills, effectively communicating with customers to discuss payment details
- Adhered to written procedures, performing gas service disconnections safely, due to delinquent bills
- Successfully replaced gas meters, ensuring uninterrupted gas supply for residential customers
- Efficiently read and recorded residential and commerical customer gas meters
Temporary Measurement Technician
ENSTAR Natural Gas
05.2010 - 08.2012
- Proficiently fabricated meter set assemblies
- Skillfully reconditioned gas meters in the Meter shop, optimizing their functionality and prolonging their lifespan
- Maintained regulator stations by executing cleaning and painting tasks
- Thoroughly tested and calibrated gas regulators for domestic and industrial applications
Education
Associate of Applied Science - Construction Management
University of Alaska Anchorage
Anchorage, AK03.2025
High School Diploma -
Eagle River Highschool
Eagle, AK05.2010
Skills
- Highly self-directed and self-motivated, capable of working independently with minimal supervision
- Skilled in emergency response functions, efficiently handling critical situations and ensuring resolutions
- Excellent communication skills, maintaining high customer standards
- Quick learner with the ability to understand and adhere to company procedures and policies
- Proficient in using portable computers for managing work orders
- Capable of reading and interpreting as-builts/maps and relevant code books, ensuring accurate and compliant work practices
Certification
Plumber Gas - Certificate of Fitness with the Alaska Department of Labor
Journeyman Gas Fitter - Certificate of Qualification with the Municipality of Anchorage
Timeline
Service Technician
ENSTAR Natural Gas Company
10.2015 - Current
Temporary Operations Technician
ENSTAR Natural Gas
05.2013 - 10.2015
Temporary Measurement Technician
ENSTAR Natural Gas
05.2010 - 08.2012
Associate of Applied Science - Construction Management
University of Alaska Anchorage
High School Diploma -
Eagle River Highschool
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