Ryan Giboney

Allen,TX

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

years of professional experience

Work History

Executive Operations Manager / Co-CEO

BG Delivery /EasyRest

Fresno, CA / Arlington, TX

11.2006 - Current

Ran national distribution operations including delivery/service installation business
Managed multiple distribution warehouses along with operations teams in different regions of the Southwestern United States
Received and coordinated incoming and outgoing shipments of inventory to multiple 20,000 sq. ft warehouses including the delivery and servicing of products
Took incoming sales and customer service phone calls
Held regular meetings, training technique refresher courses and taught employees to manipulate
Maintained delivery schedules and coordinated efficient delivery routes for 6 different states
Tracked all orders, and ensured customers were provided prompt and responsive service
Responsible for Correspondence, Excel Spreadsheets, and presentations
Trouble shot any issues that occurred in the field
Responsible for tracking and processing payroll invoicing for distribution/sales forces
Ordered Supplies for the facilities
Maintained corporate budgets and expense accounts
To include payrolls, weekly profit and loss reports, expense reports, and processing of employee W-2/1099-forms
Inventory Control, Responsible for tracking product in all warehouses
Helped oversee company developmental, strategic and financial decisions
Arranged travel accommodations for internal and external employees/vendors
Interacted and was a key component in customer growth and business by increasing deliverable business.

Executive Manager

Contour/ Bought Previous Company Craftmatic

Fresno, CA

07.2002 - 10.2006

Managed company staff divisions of 70+ employees and handled all sales and client inquiries by verbal contact with company executives, representatives and customers
Managed daily operations for five major LLC bed distributors working directly under ownership
Responsible for tracking and processing all company sales, producing finance docs with working partners, process payroll commissions for delivery teams weekly, take incoming customer sales order calls and close deals for reps
Processed all company orders through database to coordinate routes and logistics
Processed Transfers and Re-Restocking of client orders and other deliverable products
Organized weekly sales meetings to increase productivity and motivation of sales and delivery force
Maintained personal portfolios for client purchases in an Access based format
Interacted and was a key component for the company’s success and growth by increasing deliverable business.

Regional Sales Manager

Craftmatic

Scottsdale, AZ

02.2001 - 07.2002

Responsible for overseeing sales managers and staff producing daily sales and closing calls
Maintained accounts payable and accounts receivable
Assisted in Administrative duties including budget expense logs, leadership meetings and training classes
Processed all customer orders at times coordinating financing in-house
Coordinated hotel and fuel invoices for drivers using Oracle’s Small Business Software
Tracked all inventory: i.e
Raw materials, mattresses, adjustable bases, medical add-ons etc
Kept records of all fixed assets for tax purposes
Worked with vendors to ensure all price rates were reasonable to both the company and vendor
Using Oracle kept payroll and accounts payable records accurate
Prepared payroll deductions, computed payroll adjustments and reconciled insurance and benefit accounts after orders were processed
Tracked driver work hours and fuel usage daily
Tracked vacation, sick time, personal time for all company employees and contractors
Made sure all current employees had 1099’s on file
Reconciled customer and vendor transactions, monthly, quarterly, and at years-end
Processed all invoices
Ensured compliance with tax regulations.

Education

No Degree - Business Administration And Management

Maricopa Community Colleges - Scottsdale Community College