Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Gilbert

Lee’s Summit,Missouri

Summary

Dynamic leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Strategic-thinking individual experienced in identifying opportunities and disrupting traditional methods. Utilizes independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

17
17
years of professional experience

Work History

Director, Inside and Digital Sales, Petcare

Zoetis
01.2022 - 03.2024
  • Led team of 72 colleagues to deliver a 1.9B budget.
  • Delivered 11.3% growth in '22 and 13.2% growth in '23 in primary focus products despite competitive and generic entrants.
  • Assisted in evolution of next generation sales engine increasing efficiencies and reducing sales cycle.
  • Led 15% increase in key performance metrics: dials, connections and talk time which meant more and longer customer interactions.
  • Created a culture around a "belief" and growth mindset.
  • Coached, mentored, developed 6 people leaders. Increased their people leading competencies and became more effective leaders.

US Sales Leadership and Excellence Lead

Zoetis
01.2021 - 12.2021
  • Responsible for ensuring that 200+ Sales Managers across species are fully equipped with all necessary tools and training to successfully lead their sales teams and drive field force effectiveness.
  • Spearheaded development of globally unified, agile, and affordable leadership development program for emerging leaders, new leaders and tenured leaders.
  • Trained 105 leaders in less than 12months on interpersonal leadership skills such situational leadership, courageous conversations, building trust, performance coaching, and emotional intelligence.
  • Developed and facilitated coaching, building trust and change management workshops for all 5 business units.
  • Managed, partnered and negotiated with agency and vendor partners
  • Led team of 4 individuals with different training focus areas and audiences.

Regional Marketing Manager

Zoetis
01.2020 - 12.2020
  • Regional leaders with dynamic cross-functional expertise (marketing/sales) to accelerate change management.
  • Inform and execute strategic priorities based off opportunities, timing, and resource allocation while uniting field and HQ.
  • Communicate geographically relevant and timely information (i.e Lyme, CIV outbreak information) to key audiences.
  • Partnered with Brand Team to rollout and pull thru Apoquel First for Itch Campaign
  • Developed and delivered first Regional Marketing Operating Plan
  • Developed Opportunity Report and Potential Calculator to support Trio launch and full portfolio.
  • Created Targeting Guide for Regional Trio Launch Plans
  • Designed and implemented Flex4 program ensuring collaborating between pharmaceutical and diagnostic business units through value added offer for customers.

Senior Area Business Manager

Zoetis
09.2015 - 12.2019
  • Leadership and development of 8-12 colleagues, prioritizing solution coaching and business planning capabilities to execute overall strategies to maximize sales performance
  • Coordinated and allocated resources of marketing efforts
  • Developed annual strategic business plans including demographics, economics, performance, potential, actionable items, tracking and reporting for territories individually and area overall.
  • Coaching directly led to 7 colleagues achieving promotions.
  • Grew Area from 31.2M in 2015 to 60.7M in 2019.
  • Recognized by peers for “Lead Dog” Award in 2 of 3 years eligible.
  • Promoted to Senior Area Business Manager in just 4 years.
  • Nominated by peers and leadership for numerous CIT, Leadership Teams, and Project Teams
  • Recruited 6 new colleagues to Zoetis while achieving 100% retention
  • Led team through SAP integration and 2 different go to market strategies
  • Achieved #1 Area Nationally (2019)
  • Achieved quota every year.

Key Account Business Manager

Zoetis
03.2015 - 08.2015

Distribution & National Account Specialist

Abbott Laboratories, Animal Health Division
02.2013 - 02.2015
  • Manage and develop relationships with key national accounts and distribution partners through executive level selling techniques; Negotiate both new contract opportunities and contractual renewals; Train over 600 sales reps on the entire Abbott Animal Health product line; Drive and grow Abbott Animal Health sales within each distributor and national account partner; Managing and creating co-promotional opportunities with both national accounts and distribution; Develop and execute marketing strategies and initiatives; Advise, liaise, and educate two Abbott Animal Health sales regions on distribution and distribution strategy enabling them effective communication to jointly achieve sales goals; Integrate with Materials Management in order to assist in determining demand; Support business analytics by advising on market insufficiencies and opportunities.

Veterinary Practice Consultant

Abbott Laboratories, Animal Health Division
04.2010 - 01.2013
  • Managed over 300 accounts within appointed territory, responsible for the growth of multiple product categories, management of 12 different distributor representatives from 4 different companies; creating and implementing special programs while developing key opinion leaders
  • Designed, implemented and executed a business plan to move the region from the bottom 20% to the top 20% within the first full year in territory
  • Achieved Summit Club (top 10% nationally) in 2012
  • Finished ranked as the #2 rep out of 58 nationally
  • Multiple sales “spiffs” wins and consistently high-performance lead to a grade-level promotion
  • Selected to be the regional trainer
  • Always rated as either exceeded or achieved expectations.

Battalion Rear Detachment Commander

United States Army
12.2008 - 04.2010
  • Lead 63-person rear detachment forecasting, resourcing and managing all necessary support for 525-person field artillery battalion deployed to Operation Iraqi Freedom
  • Responsible for inventory and management of $40 million worth of equipment
  • Designed and spearheaded plan to turn-in, secure, or account for $40+ million worth of Army equipment
  • Executed million-dollar renovation plans for battalion headquarters; meeting the deadlines
  • Revised training program for replacement soldiers; reduced ramp up/deployment time from 30 to 14 days.

Battalion Adjutant

United States Army
02.2008 - 11.2008
  • Led 7-person team providing personnel management, human resources, strength reporting, evaluations, promotions, awards, finance, legal, and administrative support for 498-person field artillery battalion
  • Advised commander on all personnel issues and forecasted requirements
  • Led personnel actions during 60% turnover rate upon redeployment from Iraq with 100% accuracy
  • Developed “mapping plan” ensuring the battalion was at 100% strength prior to redeploying to Iraq
  • Developed/trained undermanned personnel actions center to be recognized as “Best” of 6 in Brigade.

Platoon Leader/Fire Direction Officer

United States Army
03.2007 - 02.2008
  • Led 30-person team in Iraq providing accurate and timely firing data for platoon in direct support of 4,000 person Heavy Brigade Combat Team deployed to Diyala Providence
  • Maintained vehicles, heavy artillery, and missile defense system worth $30 Million
  • Planned, coordinated and accurately fired over 5,600 rounds of artillery, enabling ground forces to successfully penetrate and overthrow Al-Qaeda strongholds throughout Diyala Providence
  • Created counter-fire procedure; reduced enemy indirect fire from 3 times per week to zero in 6 months
  • Led project as subject matter expert on advanced airborne anti-cruise missile system (JLENS Aerostat); directed over 100 combat flights, resulting in 20% decrease in improvised explosive device activity in area
  • Devised new cooling system/maintenance plan for Q36 Radar; increased readiness from 86% to 98%
  • Rated by commander as “Best” lieutenant out of 12
  • Awarded Bronze Star Medal for actions in combat.

Fire Direction Officer/Company Fire Support Officer

United States Army
12.2006 - 03.2007
  • Led 4-7-person team operating fire direction center and computing accurate/timely firing data for 500-person battalion
  • Planning and coordinating indirect fires for 150-person armor company
  • Requested and controlled fires from cannon and rocket artillery, close air support, attack aviation, mortars and naval gunfire assets
  • Maintained command post carrier and a Bradley Fire Support Team Vehicle worth $6.4M
  • Managed packing, shipping and movement of over $40 million of equipment from Fort Hood, Texas to Camp Arifjan, Kuwait, maintaining 100% accountability and operational readiness
  • Led first fire direction center to incorporate and successfully employ Army’s newest fire direction technology (CENTAUR and M982 EXCALIBUR munitions); lessons learned now taught at Army Field Artillery school
  • Led 7-person fire direction team recognized as “Best” of 4 during National Training Center rotation
  • Trained 4-person team to achieve “TOP GUN” out of 15 in Battalion and receive Army Commendation Medal.

Education

BS Business Management -

Northwest Missouri State University
Maryville, MO
01.2004

Skills

  • Project Coordination
  • Budget Development
  • Mind Mapping
  • Effective leader
  • Employee Development
  • Talent Acquisition
  • Strategies and goals
  • Management Team Building
  • Strategic Planning
  • Teamwork and Collaboration
  • Data Analysis

Timeline

Director, Inside and Digital Sales, Petcare

Zoetis
01.2022 - 03.2024

US Sales Leadership and Excellence Lead

Zoetis
01.2021 - 12.2021

Regional Marketing Manager

Zoetis
01.2020 - 12.2020

Senior Area Business Manager

Zoetis
09.2015 - 12.2019

Key Account Business Manager

Zoetis
03.2015 - 08.2015

Distribution & National Account Specialist

Abbott Laboratories, Animal Health Division
02.2013 - 02.2015

Veterinary Practice Consultant

Abbott Laboratories, Animal Health Division
04.2010 - 01.2013

Battalion Rear Detachment Commander

United States Army
12.2008 - 04.2010

Battalion Adjutant

United States Army
02.2008 - 11.2008

Platoon Leader/Fire Direction Officer

United States Army
03.2007 - 02.2008

Fire Direction Officer/Company Fire Support Officer

United States Army
12.2006 - 03.2007

BS Business Management -

Northwest Missouri State University

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