Ryan Gill

• Attended the Bob Pike Train the Trainer Training Techniques and applied them to my training.
• Led new hires through the orientation process, ensuring they have the skills and knowledge needed to be successful during their first few weeks on the job.
• Led and managed development on a technical course for over 265 garage mechanics.
• Provided leadership and guidance to unionized team members, fostering collaboration and consistent operational success.
• Designed and developed course outlines, using the ADDIE Model.
• Created project plans and managed multiple priorities, and met all deadlines.
• Re-organized the classroom, equipment, training modules, and materials to ensure organization and success.
• Have maintained high-quality feedback on all surveys and taken feedback seriously to make the experience better.
• Partnered with all departments to seek out industry trends on new training tools and strategies.
• Worked as a Tech-in-charge for over 14 month's when needed at Heywood Garage utilizing TX Base, Smart Space, TM Bus Ops, Smart Space, and shop markups.
• Conduct pre-hire testing during NEMO for internal and external maintenance candidate's.
• Provided technical support to maintenance technicians upon request. I have helped many technicians during all shifts navigate schematics, common repairs, and always have been a leader in my department.
• Have prepared documents and all necessary material for each class to my peers.

• Have been placed in thorough training on E-Bus within Metro Transit and with New Flyer to obtain an extensive knowledge of the workings, programs, and most importantly the safety of our E-Bus.
• Completed all Powertrain duties that include oil leaks all the way up to extremely challenging electrical and Mechanical Diagnosis by way of experience and interfaces provided.
• Completed over many hours of Cummins Quikserve Courses
• Have many training aids and literature that I could incorporate into Metro Transit as aids to help our techs with something to reference out in the field.
• Have a proven track record on completing challenging tasks and ensuring that these items are Completed in a manner that the vehicle does not come back for the same issue.
• Pride has always been number one in providing quality repairs by means of working in a clean and organized Environment so that I am efficient and effective.
• Follow up on repairs not only that I have completed but also will conference with other Mechanics and Fleet to get details on how the repair could have been better and incorporate that knowledge into future repairs.

• Obtained one of four Technical Services Positions at RTD to assist Master Mechanics with hard to diagnose repairs, as well as obtaining trends of recurring road calls and finding proven practices to decrease road call milage via programming or retrofitting our vehicles.
• Working closely with the body shop on hard-hit vehicles that need all electrical, pneumatic, and/or engine removal to allow a safe and productive repair.
• Work closely with engineering to find solutions to ongoing road calls pertaining to the same issues.
• I completed testing and confirmed that our fleet is operating within EPA emissions guidelines.
• Prepare materials, SOP’s, and information to Engineering and Fleet Management to ensure ongoing success.

• Tested out of the Mechanic Helper Program to become a confident mechanic.
• Watched, listened, and absorbed anything and everything anyone in the shop could give me.
• Have become an expert in exhaust systems and electrical diagnosis.
• Responsible for the service truck operations on days that the senior mechanic of 18 years is off.
• Successfully have diagnosed and repaired recurring problems in the fleet to eliminate road calls.
• Have worked with quality control, engineering, and training to repair buses that needed an in-depth diagnosis.
• Reviewed repairs made to ensure diagnosis was correct.
• Have placed first place at the Local Rodeo in 2017 and 2019.
• Placed 10th internationally in 2017 in Tampa, Florida.

• Learned every component on every coach that RTD proudly places on Colorado roads.
• Inspected all coaches to RTD’s above and beyond standards that exceed DOT guidelines daily.
• Performed preventative maintenance on all coaches during the inspection to prolong life and ensure safety of all components.
• Placed on the floor with a senior mechanic to learn how to repair, maintain, and place a safe, reliable vehicle on Colorado roads with CONFIDENCE.

• Responsible for the cleanliness and minor preventative maintenance on all coaches.
• Cleaned, fueled, and inspected all coaches before parking in the designated area to ensure an organized and efficient pullout the next morning.
• Recognize the critical role that end-of-shift cleaning and maintenance play in safety, reliability, and customer satisfaction before the bus is returned to service the next day.

• Maintained two high end buildings in the heart of Denver.
• Daily mechanical walk through to ensure all mechanical equipment was working properly.
• Replaced RTU belts, parts, and completed a 480 Volt/75 HP motor swap on a 130 ton R.T.U.

Traveled the Rocky Mountain Region as an acting General Manager to stabilize and improve operations at a distressed hotel.

• Completed the six-month-long STEP Program with Tharalsdson Management.
• Learned and lived 8 Sage Values to successfully lead a team of 21 plus talented individuals.
• Conducted interviews, pre-employment procedures, Interviewed new hires, and trained all new hires.
• Was in charge of maintenance, housekeeping, room service, and guest services as a Front Office Manager.
• Trained all personal.
• Responsible for scheduling, counseling, payroll (ADP), conducting front office meetings among an array of other duties.
• Created SOP’s, Meeting Agenda, and Training Materials for staff to utilize so that they were confident self-driven leaders.