Ryan Gilliam

Leadership:

Managed Operations Advance Training Courses, supervised 36 instructors and 300 students. Determined strengths and weaknesses, procedural and regulatory deficiencies in training program. Provided recommendations to correct and improve current practices and policies.

Advisor to Leadership on myriad of employee relations issues affecting instructors staff and students. Mange various services and programs including professional development, performance/behavioral management and recognition.

Coaching/Mentoring:

Provided coaching and support to students, leaders and training managers. Evaluated effectiveness of training programs and employee performances.

Manage training time effectively ensuring employees have resources and opportunities to learn necessary skills to succeed professionally.

Training & Development:

Trained managers and supervisor; developed solutions to complex problems. Coordinated on-going personal development for 126 staff. Counseled leadership/employees on matters concerning staff development.

Rewrote advance training courses for career field leaders and developed 35 training objectives. Planned, implemented, and administered new training material for 126 employees.

Communication:

Interacted and consulted daily with Leadership on significant matters affecting work performance, training and morale. Developed and briefed organizational strategies and policies to leaders/employees. Reviewed issues recommended / implemented solution. Drove the strategic and tactical planning processes.

Resource Management:

Managed/balanced a $1.1M budget for 3 divisions. Developed/forecasted a financial plan for yearly expenditures.