Summary
Overview
Work History
Skills
Timeline
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Ryan Glaze

Lakewood,CO

Summary

Driven and adaptable professional with extensive experience in mortgage lending, customer service, and financial services. Proven ability to manage workloads efficiently, solve problems independently, and excel in fast-paced environments. Seeking a new opportunity to leverage my skills and continue growing in a dynamic workplace.

Overview

6
6
years of professional experience

Work History

User Identity Management Sr. Specialist

FirstBank
09.2023 - 02.2024
  • Managed user access controls and security protocols for internal systems
  • Worked closely with IT and compliance teams to ensure robust identity management practices
  • Maintained relationships with third-party vendors to enhance system security and identity management processes

Treasury Management Sr. Specialist

FirstBank
03.2023 - 09.2023
  • Managed treasury products and services, ensuring efficient transaction processing
  • Collaborated with clients to optimize their cash flow management strategies
  • Built and maintained partnerships with third-party vendors to support treasury operations

Secondary Market Mortgage Underwriting Analyst

FirstBank
11.2021 - 03.2023
  • Evaluated and underwrote loans for secondary market approval
  • Ensured compliance with company and federal mortgage regulations
  • Trained and mentored junior staff in underwriting processes
  • Maintained and developed strong relationships with third-party vendors to streamline underwriting procedures

Mortgage Loan Origingator Supv.

FirstBank
05.2021 - 11.2021
  • Worked with underwriters to fix application problems and resolve issues.
  • Collaborated with underwriters, processors, and other team members to resolve issues, ensuring smooth transactions for all parties involved.
  • Analyzed applicant financial data to determine eligibility for various loan products, tailoring recommendations based on individual needs.
  • Maintained up-to-date knowledge of industry regulations, changes, and trends to provide accurate advice to clients.
  • Effectively lead team to meet company and department goals set by executive leadership.

Mortgage Loan Originator

FirstBank
09.2017 - 05.2021
  • Led a team of loan officers, providing guidance and support on loan origination
  • Assisted Directors & Executives with building new loan origination processes, which were implemented company-wide
  • Consistently received high ratings in customer service and loan processing efficiency
  • Developed and maintained strong relationships with clients, internal teams, and third-party vendors

Skills

  • Strong ability to efficiently manage a team and large workload
  • Personable and easy to communicate with
  • Quick learner
  • Adept at adapting to new routines
  • Exceptional customer service skills
  • Ability to solve problems quickly and independently

Timeline

User Identity Management Sr. Specialist

FirstBank
09.2023 - 02.2024

Treasury Management Sr. Specialist

FirstBank
03.2023 - 09.2023

Secondary Market Mortgage Underwriting Analyst

FirstBank
11.2021 - 03.2023

Mortgage Loan Origingator Supv.

FirstBank
05.2021 - 11.2021

Mortgage Loan Originator

FirstBank
09.2017 - 05.2021
Ryan Glaze