Ryan G. Moulton
Fredericksburg
Summary
Experienced with multi-site management, team leadership, and operational optimization. Utilizes strategic planning to drive efficiency and enhance customer satisfaction. Track record of fostering team collaboration and achieving business goals.
Overview
17
17
years of professional experience
Work History
District Manager
Go Car Wash
12.2021 - 02.2025
- Built and maintained successful team by effectively directing, motivating, and disciplining staff
- Developed managers into successful leaders through training and hands-on support
- Balanced company profitability, growth and market share with current operation and trend data to make decisions
- Analyzed key metrics and developed actionable solutions to close gaps, reduce operational deficiencies and financial risks
- Checked team performance and KPIs to address deficiencies and manage territory
- Prepared executive reports using operational, output and revenue data
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Director of Operations
Route 3 Car Wash
02.2017 - 12.2021
- Enhanced operations with new and improved procedures targeting underperforming areas and systematic weaknesses
- Built a strong, resilient team by identifying and onboarding highly qualified candidates for key front-line and senior management positions
- Led strategic initiatives to improve scalability, agility and efficiency
- Established clear expectations and objectives for team members and helped each achieve goals
- Prepared team schedules with focus on maintaining optimal employee coverage for business needs
- Conducted periodic performance reviews to assess employee performance
- Prepared staff work schedules and assigned specific duties
- Established departmental policies and goals in conjunction with board members and organization officials
General Manager
White Horse Auto Wash
02.2016 - 02.2017
- Guaranteed top-notch service standards and memorable customer experiences for every guest
- Held teams accountable to rules and regulations for safe, consistent service
- Scheduled staff shifts to guarantee adequate capacity for ideal operations
- Uphold brand quality standards across all service levels
- Set team performance targets to motivate and reward staff
General Manager
Rio Car Wash
02.2013 - 02.2016
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
U-Haul
10.2010 - 01.2013
- Resolved employee, customer and vendor disputes using strong mediation and problem-solving techniques
- Oversaw routine ordering and inventory practices to optimize customer experiences
- Tracked trends and aligned strategies to improve business operations
- Helped team members tackle daily workloads with confidence through empowered training and motivational strategies
USAF Pararescue
United States Air Force
03.2008 - 08.2010
- Kept up-to-date knowledge through additional training courses to support team operations
- Aided in combat operations planning and implementation, leveraging navigation skills and troop training
- Provided tactical and technical guidance to subordinates and professional support to superiors
- Received and implemented combat orders
- Requested, observed and adjusted direct supporting fire
Education
Diploma -
Somersworth High School
Fredericksburg, VANo Degree - Business Management
Northern Virginia Community College
Annandale, VASkills
- Performance optimization
- Budget administration
- Territory management
- Operational improvement
- Team development
- Leadership development
- Profit optimization
- Self-starter
- Strategic planning
- Customer service
- Multi-unit management
Timeline
District Manager
Go Car Wash
12.2021 - 02.2025
Director of Operations
Route 3 Car Wash
02.2017 - 12.2021
General Manager
White Horse Auto Wash
02.2016 - 02.2017
General Manager
Rio Car Wash
02.2013 - 02.2016
General Manager
U-Haul
10.2010 - 01.2013
USAF Pararescue
United States Air Force
03.2008 - 08.2010
Diploma -
Somersworth High School
No Degree - Business Management
Northern Virginia Community College
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