Ryan Gonzalez
Dade City,FL
Summary
Driven and personable professional with strong background in providing exceptional service and support in customer-focused environments. Expertise in computer skills, assisting with confidential customer finances, and ensuring customer satisfaction.
Overview
14
14
years of professional experience
Work History
Executive Administrative Assistant
Pasco County Housing Authority
12.2020 - Current
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as covering reception, helping all staff in various positions with variety of different needs including finance and Section 8.
- Coordinated Board meetings and events.
- Managed inventory levels for office supplies.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
Room Service
Hilton
02.2011 - 07.2020
- Ensured timely delivery of all room service orders, prioritizing tasks to maximize guest satisfaction.
- Fostered positive relationships with hotel guests through professional demeanor and efficient handling of all room service inquiries.
- Improved efficiency in the room service department by assisting with food preparation and plating.
- Contributed to a seamless room service operation through effective communication with team members, kitchen staff, and front office personnel.
Education
No Degree - Business Management
Pasco Hernando State College
Port Richey, FLSkills
- Positive attitude
- Adaptability
- Willingness to learn
- Communication
- Listening
- Telephone etiquette
- Organization
Timeline
Executive Administrative Assistant
Pasco County Housing Authority
12.2020 - Current
Room Service
Hilton
02.2011 - 07.2020
No Degree - Business Management
Pasco Hernando State College
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