Summary
Overview
Work History
Skills
Timeline
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Ryan Goodall

Beaverton,OR

Summary

Self-motivated Senior Administrative Associate with deliberation in providing excellent communication, planning and prioritization skills. Fast-paced organizer of strategic data known for effortless coordination of back-end specifics to help high-level operations run as smoothly as possible.

Overview

9
9
years of professional experience

Work History

SENIOR ADMINISTRATIVE ASSISTANT (CONTRACT)

NIKE
01.2024 - Current
  • Support up to two VP's and a Sr. Director simultaneously within Insights Analytics and Data Science organization.
  • Manage complex calendars of VP's and a Sr. Director.
  • Create, manage, and update organizational charts as needed.
  • Provide support for an org of 40 plus teammates.
  • Facilitate successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.
  • Serve as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
  • Manage electronic records database and handled all file requests.
  • Acquire proper equipment, refreshments and supplies for meetings.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Build meeting agendas and decks using Keynote or Powerpoint.
  • Manage, prepare, and submit expense reports for all managers using Concur.
  • Create and manage distribution lists using ID Locker, to ensure proper communications throughout the org.
  • Plan, facilitate and execute full day workshops for senior leadership.
  • Arrange business travel details for company employees per supervisor requirements.
  • Act as backup for other employees by providing support and adapting to requirements of department.
  • Handle highly confidential documents and information.

SENIOR ADMINISTRATIVE ASSISTANT (CONTRACT)

NIKE
08.2022 - 08.2023
  • Supported 2-3 Sr Directors within Global Technology and Operations organization.
  • Managed schedules and addendums for Sr Directors.
  • Booked complex domestic and international travel for Sr Directors using Concur.
  • Managed and maintained org charts and other projects on a monthly basis.
  • Collected information from cross functional teams to manage and update a monthly newsletter for a team of 80.
  • Implemented and created surveys using Microsoft Forms to help gain employee engagement in the newsletter. This helped the engagement go from 20% to 31%.
  • Assisted the executive management team in making informed decisions by providing timely and accurate administrative support.
  • Compiled and entered data into various databases to ensure accuracy and completeness.
  • Served as primary point of contact for facilitating operational and administrative inquiries.
  • Provided administrative and logistical support for in-person and virtual events.
  • Helped coordinate and execute an event for 1,700 employees globally.
  • Assisted with keeping in-person and virtual employees engaged during the event.
  • Developed and prepared meeting agendas, PowerPoint presentations and reports for weekly, bi-weekly, and monthly recurring meetings.
  • Took meeting minutes and recorded action items.
  • Proofread and edited executive documents and communications.
  • Handled highly confidential information in professional and loyal manner.
  • Collaborated with cross-functional teams to ensure successful project results.
  • Worked closely with the engagement team to coordinate events, leadership meetings, conferences, and team activities for the entire organization.
  • Assisted in onboarding and offboarding teammates.

LUXURY SALES LEAD

VENUS ET FLEUR
03.2020 - 02.2022
  • Managed competing demands, adapting to frequent change, delays, or unexpected events
  • Managed office supplies inventory and placed orders when necessary
  • Built and established strong relationships with customers, enabling long-term partnerships
  • Built and maintained pipeline that supported monthly, quarterly and annual goals
  • Trained new employees on company policies and strong sales techniques
  • Recorded accurate and efficient records in customer database
  • Produced performance reports that tracked KPIs such as website visits, traffic patterns, and social media engagement rates in order to measure campaign success
  • Updated and expanded client databases within assigned territory
  • Evaluated performance of department staff and provided feedback and guidance to ensure maximum productivity
  • Promoted and supported activities designed to strengthen and improve morale and teamwork, improving overall work environment
  • Collaborated with cross-functional teams and department managers to optimize sales
  • Suggested actionable recommendations to improve client satisfaction
  • Scheduled coverage during peak traffic periods, fostering positive customer experience
  • Supported recruiting and hiring of talent, developing strong and capable teams
  • Monitored KPIs and provided regular updates to senior management
  • Implemented changes to organizational structure to maximize efficiency
  • Developed successful solutions tailored to clients' specific needs
  • Trained and supervised associates on customer service excellence and strong company culture
  • Tracked customer data and created sales reports, using data to identify opportunities and improve sales.

LEAD CONSULTANT

LA PERLA
09.2018 - 08.2019
  • Managed competing demands, adapting to frequent change, delays, or unexpected events
  • Managed office supplies inventory and placed orders when necessary
  • Built and established strong relationships with customers, enabling long-term partnerships
  • Built and maintained pipeline that supported monthly, quarterly and annual goals
  • Trained new employees on company policies and strong sales techniques
  • Recorded accurate and efficient records in customer database
  • Produced performance reports that tracked KPIs such as website visits, traffic patterns, and social media engagement rates in order to measure campaign success
  • Updated and expanded client databases within assigned territory
  • Evaluated performance of department staff and provided feedback and guidance to ensure maximum productivity
  • Promoted and supported activities designed to strengthen and improve morale and teamwork, improving overall work environment
  • Collaborated with cross-functional teams and department managers to optimize sales
  • Suggested actionable recommendations to improve client satisfaction
  • Scheduled coverage during peak traffic periods, fostering positive customer experience
  • Supported recruiting and hiring of talent, developing strong and capable teams
  • Monitored KPIs and provided regular updates to senior management
  • Implemented changes to organizational structure to maximize efficiency
  • Developed successful solutions tailored to clients' specific needs
  • Trained and supervised associates on customer service excellence and strong company culture
  • Tracked customer data and created sales reports, using data to identify opportunities and improve sales.

DEPARTMENT COORDINATOR

ARMANI
10.2015 - 08.2018
  • Managed competing demands, adapting to frequent change, delays, or unexpected events
  • Managed office supplies inventory and placed orders when necessary
  • Built and established strong relationships with customers, enabling long-term partnerships
  • Built and maintained pipeline that supported monthly, quarterly and annual goals
  • Trained new employees on company policies and strong sales techniques
  • Recorded accurate and efficient records in customer database
  • Produced performance reports that tracked KPIs such as website visits, traffic patterns, and social media engagement rates in order to measure campaign success
  • Updated and expanded client databases within assigned territory
  • Evaluated performance of department staff and provided feedback and guidance to ensure maximum productivity
  • Promoted and supported activities designed to strengthen and improve morale and teamwork, improving overall work environment
  • Collaborated with cross-functional teams and department managers to optimize sales
  • Suggested actionable recommendations to improve client satisfaction
  • Scheduled coverage during peak traffic periods, fostering positive customer experience
  • Supported recruiting and hiring of talent, developing strong and capable teams
  • Monitored KPIs and provided regular updates to senior management
  • Implemented changes to organizational structure to maximize efficiency
  • Developed successful solutions tailored to clients' specific needs
  • Trained and supervised associates on customer service excellence and strong company culture
  • Tracked customer data and created sales reports, using data to identify opportunities and improve sales.

Skills

  • Proficient in Microsoft Office
  • Executive support experience
  • Project Coordination Expertise
  • Expert Time Management
  • Expense Reporting
  • Travel Coordination
  • Presentation Development
  • Excellent interpersonal skills
  • Detail-oriented approach

Timeline

SENIOR ADMINISTRATIVE ASSISTANT (CONTRACT)

NIKE
01.2024 - Current

SENIOR ADMINISTRATIVE ASSISTANT (CONTRACT)

NIKE
08.2022 - 08.2023

LUXURY SALES LEAD

VENUS ET FLEUR
03.2020 - 02.2022

LEAD CONSULTANT

LA PERLA
09.2018 - 08.2019

DEPARTMENT COORDINATOR

ARMANI
10.2015 - 08.2018

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Ryan Goodall