Ryan Goodman
Machesney Park,IL
Summary
Dynamic Office Furniture Installation Technician with a proven track record at Michalsen Office Furniture, excelling in customer service and mechanical repairs. Recognized for enhancing client satisfaction through meticulous installations and effective troubleshooting. Skilled in using power tools and maintaining organization under pressure, ensuring efficient workflows and high-quality outcomes.
Overview
6
6
years of professional experience
Work History
Office Furniture Installation/Decom Technician
Michalsen Office Furniture
Machesney Park, IL
07.2020 - Current
- Assembled office furniture components with hand and power tools according to installation specs.
- Checked products for defects and fixed alignment, fit, and finish issues before delivery.
- Restored damaged furniture hardware, surfaces, and mechanisms to working condition.
- Loaded, unloaded, and arranged furniture inventory for smooth shop and delivery flow.
- Kept work areas clean and tools organized to support safe, efficient workflow.
- Supported installation crews with furniture setup, positioning, and final adjustments at client sites.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Installed desks, chairs, and workstations at client locations with accurate placement.
- Assembled office furniture components following specifications and quality standards.
- Loaded and unloaded furniture safely to prevent product damage during transport.
Education
High School Diploma -
Harlem High School
Machesney Park, IL05.2022
Skills
Attention to detail
Customer service
Works Well Under Pressure
Multitasking and organization
Power Tools and Equipment
Written/Verbal communication
Maintenance and repairs
Installation and repair
Mechanical Knowledge
Customer interaction
Heavy lifting
Timeline
Office Furniture Installation/Decom Technician
Michalsen Office Furniture
07.2020 - Current
High School Diploma -
Harlem High School