Ryan Gorman
Houston,TX
Summary
Versatile professional with a background in the Brazoria County Parks Department, adept in incident management and customer service. Excelled in roles requiring strong multitasking and dog handling skills, enhancing safety and customer satisfaction. Achieved significant improvements in park safety and vehicle detailing quality, demonstrating a commitment to excellence and a proactive approach to challenges.
Personable and attentive with genuine passion for delivering exceptional customer service. Possess strong understanding of menu offerings and food safety regulations coupled with effective communication and multitasking abilities. Focused on ensuring positive dining experience and customer satisfaction.
Developed skills in creating and maintaining outdoor spaces in hands-on, outdoor work environment. Strong abilities in project management and creative problem-solving. Seeking to transition into new field where these skills can be effectively applied.
Overview
3
3
years of professional experience
Work History
Seasonal Park Ranger
Brazoria County Parks Department
04.2024 - 07.2024
- Increased park safety by conducting regular patrols and addressing potential hazards in a timely manner.
- Supported emergency response efforts during natural disasters or medical incidents, ensuring visitor wellbeing.
- Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
- Enforced park rules consistently to protect natural resources while creating a safe environment for all visitors.
- Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
Waiter
Umi Sushi
12.2023 - 04.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Prepped dining area and kitchen 3 times daily.
Dog Caretaker
The K-9 Castle
10.2022 - 10.2023
- Ensured safety of dogs under supervision through close monitoring and adherence to owner''s instructions.
- Provided overnight care for clients'' pets, offering peace of mind during vacations or extended travel plans.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Administered medications as needed, ensuring proper dosages and timely administration for optimal health outcomes.
- Maintained a safe environment during walks, ensuring all dogs were properly leashed and controlled at all times.
- Enhanced facility cleanliness, minimizing risk of disease transmission among dogs in the facility.
Car Detailer
Self Employed
03.2022 - 07.2022
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
- Washed, waxed, and buffed vehicle bodies for professional shine.
Landscaper
Self Employed
03.2021 - 07.2021
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- Safely operated various types of mowers, trimmers, and blowers to ensure optimal lawn care results.
Education
High School Diploma -
Angleton High School
Angleton, TX03-2023
Skills
- Grounds maintenance
- Incident management
- Wilderness navigation
- Outdoor recreation management
- Strong multitasking
- Customer service focus
- Dog handling
- Automotive detailing
- Interior and exterior cleaning
- Landscaping
Accomplishments
- Graduated over a year early with academic accomplishments
- Started working at 14 and have been successfully self employed
- Wide variety of skills in multiple areas
Languages
American Sign Language
Professional Working
Timeline
Seasonal Park Ranger
Brazoria County Parks Department
04.2024 - 07.2024
Waiter
Umi Sushi
12.2023 - 04.2024
Dog Caretaker
The K-9 Castle
10.2022 - 10.2023
Car Detailer
Self Employed
03.2022 - 07.2022
Landscaper
Self Employed
03.2021 - 07.2021
High School Diploma -
Angleton High School
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