Ryan Goss
West Palm Beach,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
22
22
years of professional experience
Work History
Equipment/Facilities Director
American Engineering And Development Corp
03.2017 - Current
- Reduced maintenance downtime by establishing a preventive maintenance program for all equipment.
- Ensured safe work environment through adherence to OSHA and MSHA standards and regular safety audits.
- Developed and managed an annual facilities budget, optimizing resource allocation and minimizing expenses.
- Developed and managed equipment budget, cost vs revenue, disposals, and purchases of all equipment.
- Negotiate rental and lease contracts
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Established departmental performance goals and provided feedback for underperforming areas.
- Drafted and distributed reports to assist board members with critical business decisions.
Service Manager
Wagner Equipment Co
02.2012 - 02.2017
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
- Managed a team of technicians and other supporting staff ensuring timely completion of projects and high-quality workmanship.
- Increased overall revenue by upselling additional services and products during routine maintenance visits.
- Collaborated with sales teams to develop comprehensive service packages tailored to individual client needs.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Shop Foreman
JX Peterbilt
07.2009 - 01.2012
- Increased shop efficiency by implementing streamlined processes and organizing work areas.
- Reduced machine downtime by performing regular maintenance checks and addressing issues promptly.
- Ensured high-quality workmanship by closely monitoring team performance and providing constructive feedback.
- Safeguarded workplace safety through strict adherence to safety protocols and conducting regular training sessions for staff.
- Managed a team of skilled technicians, fostering a positive work environment that encouraged professional growth and development.
- Coordinated with other departments to ensure timely completion of projects and smooth communication between teams.
- Developed custom solutions for unique customer requirements, resulting in increased client satisfaction levels.
- Continuously updated technical knowledge through attending industry workshops, seminars, and conferences to stay abreast of new trends or advancements in technology relevant to our field of expertise.
- Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
Technician
Fabick Cat
04.2002 - 07.2009
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Optimized system performance through thorough testing, analysis, and adjustments as needed.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Expert in engine and other power train components rebuild processes on various Caterpillar products.
- Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.
Education
General - Auto/Diesel Technology
Universal Technical Institute
Glendale Heights, IL03.1999
Skills
- Business Development
- Business Planning
- Team Management
- Contract Negotiation
- Crisis Management
- Data Analysis
- Inventory Management
- P&L Administration
- Inventory Tracking and Management
- Effective leader
- Process Improvements
Timeline
Equipment/Facilities Director
American Engineering And Development Corp
03.2017 - Current
Service Manager
Wagner Equipment Co
02.2012 - 02.2017
Shop Foreman
JX Peterbilt
07.2009 - 01.2012
Technician
Fabick Cat
04.2002 - 07.2009
General - Auto/Diesel Technology
Universal Technical Institute
Similar Profiles
Lazmar MoraLazmar Mora
Field Worker at American Engineering Development CorpField Worker at American Engineering Development Corp
Terrence GreeneTerrence Greene
Vacuum Truck Operator at American Engineering and DevelopmentVacuum Truck Operator at American Engineering and Development
Jacob ForgonyJacob Forgony
Project Engineer at American Engineering And DevelopmentProject Engineer at American Engineering And Development