Ryan Gregory
Cherry Hill,NJ
Summary
Senior Benefits Coordinator proudly offering many years handling health benefits enrollment for large corporations. Highly enthusiastic professional known for explaining benefits to employees in simple to understand terms. Driven to be a top performer through effective communication and interpersonal skills. Advocates positive relationships between employees, employers and insurance companies. Goal-oriented professional accustomed to working to structure salary and bonus programs, administer benefits and manage payroll operations. Strong relationship-building, decision-making and multitasking abilities. Brings sound judgment, knowledge, and abilities. Proven skills in developing and implementing benefits and compensation programs strategically. Well-versed in training, onboarding, and new hire orientation. Certified professional with expertise in funding programs and open enrollments. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development. Goal-driven sales management professional bringing several-year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Benefits Coordinator/ Business Management
Prodigy Health Umbrella
Cherry Hill, NJ
01.2023 - Current
- Analyzed employment-related data and prepared reports.
- Developed recommendations for improvement of organization's personnel policies and practices.
- Delegated work to staff, setting priorities and goals.
- Oversaw merit, sales commission and bonus programs with monthly, quarterly and annual payouts.
- Analyzed benefits usage and cost trends to advise on plan adjustments and negotiations with vendors.
- Processed benefits invoices for payment, verifying accuracy and resolving discrepancies with Carriers.
- Coordinated annual open enrollment process, including preparation of materials, presentations, and employee support.
- Developed and maintained benefits policies and procedures manuals.
- Provided training and support to HR team members on benefits administration best practices.
- Produced detailed reports and data models to help clients pick optimal plans.
- Negotiated with benefits vendors to secure cost-effective services for the organization.
- Mastered state and Federal benefit laws Including ERISA, FMLA, COBRA, HIPPA and 401k administration.
- Checked accuracy and completeness of benefits applications and documents.
- Conducted employee orientations to explain benefits programs.
- Maintained up-to-date knowledge of all benefit plan provisions, policies, and procedures.
- Managed daily operations of sales department, including supervision of staff members.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Implemented process changes to streamline sales department workflow.
- Conducted regular meetings with staff members to review goals and objectives for the week.
- Created and presented monthly reports to Sales Representatives to increase sales performance.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Optimized profit margins by skillfully managing expenses, budget allocation, and overhead control resulting in increased closings and improved product turn rates.
- Supported sales team members to drive growth and development.
- Enhanced tracking of calls to improve overall sales growth and identify potential opportunities from hot leads.
- Developed and maintained organizational policies and procedures.
- Did all administrative matters such as payroll, benefits, training.
- Analyzed financial data to identify areas for cost savings and improved efficiency.
- Assisted all Sales Agents on calls, Providing Take Overs to ensure that the deal is closed if the Agent couldn't close the deal. Post Call analysis to go over recording of the call to show the agent where they went wrong in sales process and teach them what to do to improve their sales ability and process.
- Created Daily weekly and monthly cash bonuses to drive sales.
Sales Floor Manager
Health Insurance Alliance
Fort Lauderdale , FL
02.2018 - 01.2023
- Recruited, trained, coached, and evaluated staff members on their performance.
- Implemented new processes and procedures to increase efficiency and reduce costs while maintaining high levels of customer satisfaction.
- Analyzed financial data such as sales reports, profit and loss statements, inventory levels. to identify areas of improvement.
- Developed strategies for increasing sales and profitability by analyzing current trends, monitoring competitors' activities, and recommending changes in products or services.
- Conducted regular meetings with staff members to discuss new initiatives and goals.
- Provided feedback on product knowledge training sessions for sales associates in order to improve their understanding of company products.
- Managed daily store operations, including assigning tasks to sales associates and overseeing the completion of those tasks.
- Delegated tasks to maintain efficient workflow.
- Coached employees on sales techniques and best practices, improving upselling, and sales process' as a whole.
- Assisted with training, development and mentoring of sales employees.
- Implemented modifications to enhance scripts, sales procedures, and processes.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Oversaw hiring process for new personnel within the department.
- Developed and implemented sales strategies to increase customer base.
- Utilized CRM software systems to track customer interactions.
- Intervened in difficult customer situations to resolve issues quickly and efficiently.
- Established clear expectations for quality control processes among staff members.
- Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
- Promoted culture of customer focus, product knowledge and production solutions to build loyal customer base.
- Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, and resolving customer issues.
- Coached staff on strategies to enhance performance and improve customer Rapport.
- Assisted professionals by listening in on customer calls and suggesting techniques to close sales.
- Supported sales team members to drive growth and development.
- Managed daily operations, client relations and IT.
- Directed and supervised staff performance.
Sales Representative
Health Insurance Alliance
Fort Lauderdale, FL
01.2017 - 02.2018
- Identified opportunities for cross-selling additional products and services.
- Provided technical support for customers using the company's products or services.
- Developed and maintained relationships with customers to ensure repeat business.
- Analyzed customer feedback to improve products and services.
- Performed market research to identify potential sales opportunities.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Reviewed monthly performance against targets set by management team.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Managed inventory levels by ordering sufficient stock for each account.
- Researched competitors' products, prices, and sales techniques.
- Generated new sales leads through cold calling and networking activities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Negotiated deals and handled complaints or objections.
- Conducted market research to identify selling possibilities and evaluated customer needs actively.
- Generated new business opportunities through cold calling campaigns.
- Advised customers on the latest product features and benefits.
- Maintained accurate records of customer interactions and transactions.
- Developed and implemented strategies to meet sales quotas.
- Maintained an up-to-date database of prospective clients and their contact information.
Education
High School Diploma -
Verrado High School
Buckeye, AZ05-2016
Skills
- Proficient in Excel
- Proficient in Google products
- Benefits Explanation
- Special projects
- Documentation And Reporting
- Highly skilled in SalesForce
- Benefits interpretation
- Dashboard creation
- Process Automation
- Data Migration
- Workflow Management
- Data Management
- Database Administration
- Organizational Skills
- Problem-solving aptitude
- Adaptability and Flexibility
- Goal Setting
- Time management abilities
- Teamwork and Collaboration
- Written Communication
- Problem-Solving
- Continuous Improvement
- Decision-Making
- Analytical Thinking
- Data Acquisitions
- Reliability
- Professionalism
- Analytical Skills
- Building rapport
- Active Learning
- Time Management
- Task Prioritization
- Multitasking
- Team building
- Interpersonal Skills
- Conflict Mediation
- Negotiation Management
- Attention to Detail
- Adaptability
- Active Listening
- Relationship Building
- Interviewing abilities
- Solution selling
- Sales Tracking
- Staff Management
- Client Relationship Management
- Sales team training
- Sales Planning
- Account Management
- Lead Generation
- Pipeline Management
- Profit and revenue-generating strategies
- Sales operations
- Market intelligence
- CRM Software
- Team Oversight
- Sales Presentations
- Exceeds sales goals
- Service-driven sales
- Multidisciplinary team leadership
- Product and service management
- Territory and account management
- Sales engagement techniques
- Product Knowledge
- Sales process engineering
- Prospecting skills
- Social Media Savvy
- Direct Sales
- Persuasive Negotiations
- Revenue Growth
- Succession Planning
- Policy Development
- Resource Allocation
- Budget Planning
Accomplishments
- Top Sales Rep Two years in a row at Prodigy Health Umbrella
- 3rd place state champion for wrestling in Arizona
- Sponsored for BMX by Socal clothing, American Made Rideshop, Haro Bikes
- Top sales Rep at every Company i have worked at
- Built a brand new insurance office to over 8,000 Plans creating a million dollar business in one year
Certification
- Health and life Insurance License
Affiliations
- Fishing
- Time with Wife and Son
- Any type of Investing
- Couch flipping
- Getting real estate license
- Studying and improving knowledge on how to make more money
- Studying to become business owner.
Languages
English
Professional
References
References available upon request.
Timeline
Senior Benefits Coordinator/ Business Management
Prodigy Health Umbrella
01.2023 - Current
Sales Floor Manager
Health Insurance Alliance
02.2018 - 01.2023
Sales Representative
Health Insurance Alliance
01.2017 - 02.2018
High School Diploma -
Verrado High School
- Health and life Insurance License
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