Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ryan Guse

Minneapolis,MN

Summary

I am exceptionally experienced with three things; leadership, working with people and organizational skills. From my time in college and in my outside life I have had these experiences and they have shaped who I am in the workplace today.

Overview

3
3
years of professional experience

Work History

Bicycle Mechanic

Freewheel Bicycle
05.2024 - Current
  • Collaborated with team members to maintain a clean, organized, and safe working environment.
  • Enhanced customer satisfaction by efficiently diagnosing and repairing various bicycle issues.
  • Educated customers about proper bike care techniques, extending the lifespan of their bicycles.
  • Serviced, maintained and repaired bicycles with focus on efficiency, quality and safety.

Receptionist

Minnesota State University, Mankato
08.2022 - 05.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Bike Builder

Nicolett Bike and Ski Shop
03.2022 - 08.2022
  • Communicated effectively with customers about potential delays or issues during the assembly process, fostering trust and transparency.
  • Improved customer satisfaction by assembling bikes accurately and efficiently according to specifications.
  • Conducted thorough safety inspections of assembled bikes, guaranteeing high-quality products for customers.

Education

Bachelor of Science - Criminal Justice

Minnesota State University, Mankato
Mankato, MN
05.2024

Skills

  • People Skills
  • Coaching
  • Helping
  • Change Orientation
  • Problem Resolution
  • Guest Relations
  • Documentation
  • Data Collection
  • Escalation management

Accomplishments

Attended Hunstman Leadership Conference in Snowbird, Utah sponsored by the Sigma Chi Fraternity in Summer 2022

  • I learned how a successful leader is molded.
  • How not one person can lead on their own and they must rely on a collective.
  • How teamwork and perseverance is evident in advancing as a leader.

Timeline

Bicycle Mechanic

Freewheel Bicycle
05.2024 - Current

Receptionist

Minnesota State University, Mankato
08.2022 - 05.2024

Bike Builder

Nicolett Bike and Ski Shop
03.2022 - 08.2022

Bachelor of Science - Criminal Justice

Minnesota State University, Mankato

Similar Profiles

CREATE PROFILE
Ryan Guse