Ryan Haag MBA
Summerville
Summary
Dynamic professional with a proven track record as a Licensed Nursing Home Administrator at multiple healthcare facilities, excelling in strategic planning and vendor relations. Successfully enhanced patient care through effective policy development and compliance management, while fostering strong partnerships that increased internship opportunities. Adept at small business operations, driving brand loyalty through exceptional service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Small Business Owner
Premier Property Services LLC
03.2020 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via relationship marketing to maximize brand loyalty.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
Licensed Nursing Home Administrator
Multiple Healthcare Facilities
10.2017 - 02.2020
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Strengthened partnership with local educational institutions, increasing opportunities for student internships and clinical rotations within the facility.
- Discussed resident census data and admissions and discharge information in department-head meetings.
- Improved patient care by implementing effective care plans and coordinating interdisciplinary team meetings.
- Presented financial reports such as income documents, balance sheets and cash flow statement to board of directors.
- Complied with statutory, regulatory, state and federal guidelines in terms of benefits and developed appropriate procedures to meet strategic initiatives for nursing home.
Education
MBA - Health Administration
Columbia Southern University
Orange Beach, AL04-2017
Bachelor of Science - Management
Cedarville University
Cedarville, OH05-2007
Skills
- Small business operations
- Planning and execution
- Vendor relations
- Business marketing
- Strategic planning
- Staff Retention
Certification
Certified Dementia practitioner
Residential Care Facility administrator (Assisted Living)
Languages
Spanish
Limited Working
Timeline
Small Business Owner
Premier Property Services LLC
03.2020 - Current
Licensed Nursing Home Administrator
Multiple Healthcare Facilities
10.2017 - 02.2020
MBA - Health Administration
Columbia Southern University
Bachelor of Science - Management
Cedarville University
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